Melbourne Marine Centre is a Mercury Premier Service Centre with state of the art service and showroom located in Dandenong South.
We are leading provider of Northbank & Stacer Boats and Mercury and Mercruiser propulsion, Garmin & Simrad Electronics.
We pride ourselves on delivering exceptional customer service and innovative solutions to meet the unique needs of our clients.
Our dedicated team is passionate about helping our customers navigate the world of marine technology and maintenance.About the roleAs the Service Manager at Melbourne Marine Centre, a premier Certified Mercury Service Centre, you will be responsible for overseeing the day-to-day operations of the service department.
This is a full time position based in Dandenong South, VIC.
You will play a crucial role in ensuring the efficient and effective delivery of high-quality marine services to our valued customers.What you'll be doingManage and coordinate the experienced service team, including scheduling, task allocation,



and performance monitoringOversee the maintenance and repair of both outboard and sterndrive productLiaise with customers to understand their needs and provide expert advice and solutionsEnsure all work is completed within agreed timelines and to the highest standardsMaintain accurate records and documentation related to service activitiesIdentify opportunities for process improvements and implement streamlined workflowsFoster a positive, safety-conscious work environment and promote continuous learningWhat we're looking forExtensive experience in a marine/automotive service management or senior technician roleThorough knowledge of marine systems, including engines, electrical, and mechanical componentsStrong problem-solving and diagnostic skills to quickly identify and resolve issuesExcellent customer service orientation and communication abilitiesAbility to lead and motivate a team of skilled techniciansRelevant qualifications or certifications in marine mechanics or a related fieldProficiency in using marine service software and toolsWhat we offerCompetitive salary and bonusesFully maintained company vehicleComprehensive training and professional development opportunitiesOpportunity to work in a dynamic, customer-focused environmentAccess to employee discountsIf you're ready to take on a challenging and rewarding role in the marine industry.
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📌 Marine Service Manager (Victoria)
🏢 Melbourne Marine Centre
📍 Victoria