Deliver practical technology solutions through business systems support, automation, training and continuous improvement.12th August, ****About UsTurks is a national commercial law firm and a recognised leader in specialist areas of law.
What sets us apart is how we work.
We combine high quality legal expertise with a collaborative and people-focused culture that embraces continuous learning, innovative thinking and professional growth.We're committed to delivering exceptional service to a diverse range of clients, while providing direct access to industry-leading partners who are invested in your growth and development.
Here, your work is recognised, your ideas are valued and your impact can be felt across the business.As we continue to grow, we're investing in our people, technology and capabilities to ensure Turks remains a great place to build a career, grow professionally and achieve your goals.The OpportunityWe are seeking a Precedent & Knowledge Coordinator to join our Systems and Training team in Sydney.
Working closely with lawyers, legal support staff, business services teams and technology vendors, you will support and improve the firm's business systems, document automation solutions, precedents, workflows and AI initiatives.This is a hands‐on role for someone who enjoys technology, systems, process improvement and helping people get the most from the tools they use every day.
You will play an important role in troubleshooting issues, delivering training, supporting system enhancements and contributing to continuous improvement projects across the firm.This role may particularly appeal to an experienced Legal Assistant, Knowledge Coordinator, Precedent Coordinator or similar legal support professional looking to transition into a dedicated Legal Technology and Business Systems career path.Your RoleSupport the planning, implementation and continuous improvement of firm-wide technology initiativesConfigure, maintain and support key business systems and automation toolsTroubleshoot system,



workflow and process issues across multiple platformsDeliver training and day-to-day support to staff, explaining technical concepts in a clear and practical wayAssist with maintaining and developing document automation, precedents and workflow solutionsSupport AI, automation and innovation initiatives across the firmMaintain user guides, support materials and knowledge resourcesPerform system testing and assist with upgrades, releases and enhancementsAssist with improving user experience across business systems, forms and workflowsLiaise with technology vendors, consultants and internal stakeholders to support successful delivery of initiativesProvide a high level of service to internal stakeholders and contribute to continuous improvement across systems and processesKey Areas of FocusSupporting and enhancing Aderant Expert and other business applicationsMaintaining precedents, document templates and automation solutionsSupporting workflow and process improvement initiativesDelivering training, onboarding and system supportAssisting with AI and automation adoption across the firmSupporting system enhancements, testing and continuous improvement activitiesAbout YouExperience in a Legal Assistant, Knowledge, Training, Applications Support, Systems Support or similar roleExperience in a legal or professional services environmentA genuine interest in technology,



systems and process improvementStrong problem-solving and troubleshooting capabilitiesA proactive and service-focused mindsetExcellent communication skills and the ability to support non-technical usersStrong organisational skills and attention to detailThe ability to learn new technology platforms and systems quicklyConfidence working with a variety of stakeholders across the businessAdvanced Microsoft Office skillsThe ability to work independently while contributing effectively within a collaborative teamDesirableExposure to business systems, document management systems or knowledge platformsExperience with Aderant Expert, iManage or similar business systemsExperience using automation or workflow tools such as Power Automate, Power Apps or similar low-code/no-code platformsExposure to document automation, precedents or knowledge managementExperience delivering training or supporting user adoption of technologyExposure to AI, automation or digital transformation initiativesWhat We OfferCompetitive salary and benefits packageFlexible, hybrid and part-time working arrangements, including job share opportunitiesComprehensive learning and development program, internal and external workshops, and mentoringTransparent career progression framework and promotional pathways programClient secondment opportunities12 weeks' paid gender-neutral parental leave for eligible employees, plus return-to-work supportEmployee Assistance Program (EAP)Access to a private wellbeing roomGym membership discountsOne paid volunteer day per yearReferral bonus program and employee recognition initiativesDiversity & Inclusion Committee and social initiativesRegular social, sporting and community eventsEnd-of-week complimentary refreshments and snacks delivered to your workspace to celebrate team achievementsA modern, technology-enabled workplace supported by paper-light processes, collaborative teams and a solid values-driven culture designed to help you perform at your bestFocused in our approach.
Experienced in our fields.
Trusted by our clients and people.If you require any adjustments throughout the recruitment process, please let us know.
We are committed to providing an inclusive and accessible recruitment experience for all candidates.
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📌 Precedent & Knowledge Coordinator (New South Wales)
🏢 TurksLegal
📍 New South Wales