Burdekin is an independent not-for-profit organisation working with young people and their families to prevent homelessness, provide safe housing, and support wellbeing.
We believe every young person deserves to feel protected and have a home, so they can be empowered to fulfil their potential.Our vision is clear:young lives, lived to their full potential.Burdekin is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Applications are encouraged from people with culturally & linguistically diversebackgroundsand Aboriginal & Torres Strait Islanderindigenouscandidates.The RoleWe're looking for a Systems Analyst to join our Safety and Infrastructure team on and play a key role in improving the systems, processes, data and reporting that support our services for children and young people.Working closely with operational teams and system providers, you'll identify opportunities to improve functionality, streamline workflows, strengthen data quality and enhance reporting capability.Key ResponsibilitiesAnalysing, gathering and documenting business requirementsReview system functionality and recommend ways to improve user experience and organisational outcomesBe the main point of contact when working with software providers and the internal Burdekin team to resolve system issuesDeveloping and enhancing reports, dashboards and data insightsMinimum one year's experience in a similar role, such as business analysis,



systems administration, process improvement, or systems optimisation.Supporting change management and training for different teams within BurdekinAbility to work autonomously, demonstrate initiative and communicate effectively with a range of internal and external stakeholders to achieve positive outcomes.At least one year experience in a similar role, e.g business analysis, systems administration, process improvement or systems optimisationExperience working with CRMsStrong stakeholder engagement, facilitation and negotiation skillsExperience working with a variety of employees across an organisationExperience coordinating organisational changeExperience working with and managing software providersExcellent written and verbal communication skillsAdvanced Microsoft Office skills, particularly excelCurrent WWCC and NPC, or willing to obtain oneValid NSW Drivers licence and access to own vehicleExperience in the community services industry, NGO or OOHC would be highly regarded, as would experience with ChildStory, Smarter Soft, DCJ, DEX, Power BI or similar systems and reporting environments.Access to free independent counselling services through EAPExtra day of leave to care for your wellbeingSalary package up to $15,900 tax free per yearStaff discounts on a range of productsBe part of a team who make a difference to the lives of Young People in our communityReady to make an impact?
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📌 Systems Analyst (New South Wales)
🏢 Burdekin Youth Services
📍 New South Wales