Police Bank is seeking a dedicated Member Experience Team Leader to guide our Retail contact centre.
You will coach a team to deliver friendly, accurate, and effective service across phone, email and web chat channels, while building a positive team culture.The role requires in-office presence a minimum of three days per week.
You will coach, develop and support team members, ensuring great member outcomes and smooth processes.
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📌 Member Experience Team Lead - Contact Centre (New South Wales)
🏢 Police Bank
📍 New South Wales
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