If you're a UC / Voice Engineer who knows Microsoft Teams Calling, Cisco UC or SIP environments and wants more ownership of your solutions, this is an opportunity worth exploring.
Our client is a leading South Australian ICT managed services provider and Telstra Platinum Partner, supporting government and enterprise customers across Australia.
With 50+ staff and continued growth, they're looking for an experienced Unified Communications Engineer to join their Adelaide team and take a key role in designing and delivering modern voice and collaboration solutions.
What's in it for you?
This isn't purely a BAU support role.
You'll get exposure across the full solution lifecycle - from solution design and pre-sales through to implementation, migration and complex troubleshooting - working with a mix of established enterprise technology and up-to-date cloud-based UC platforms.
You'll have the opportunity to:
Take ownership of technically interesting UC projects
Work across Microsoft Teams Calling, Cisco Webex Calling, SIP and SBC technologies
Deliver solutions for enterprise and government environments
Work closely with experienced engineers, architects and pre-sales specialists
Build deeper capability across cloud voice, networking and contact centre technologies
Join an established Adelaide technology business that is continuing to grow
What you'll be doing
You'll design,



deploy and support UC and telephony solutions, including:
Microsoft Teams Calling, including Direct Routing and Operator Connect
Cisco Webex Calling and broader Cisco UC environments
SIP trunking, SBCs, dial plans and call routing
Telstra carriage and third-party integrations
Cloud voice migrations from legacy PBX environments
L2/L3 troubleshooting across voice and call-quality issues
Technical designs, low-level designs and as-built documentation
You'll also work alongside the pre-sales team, contributing technical expertise to solution design, customer conversations and presentations.
What we're looking for
You'll ideally have 4+ years of experience in UC, voice or collaboration engineering within an MSP, telco or enterprise environment.
Strong experience in Microsoft Teams Calling and/or Cisco UC will be highly regarded, along with:
SIP, RTP, QoS and codecs
SBCs such as AudioCodes or Ribbon
Voice-related networking including VLANs, QoS and firewall traversal
Troubleshooting complex voice and call-quality issues
Strong customer-facing and communication skills
Experience with Genesys, Five9, Telstra TIPT or Telstra carriage services would be a bonus, as would Microsoft Teams Voice or Cisco Collaboration certifications.
Australian Citizenship is preferred due to the nature of some government customer engagements.
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📌 Unified Communications Engineer (Adelaide)
🏢 Talent
📍 Adelaide