Highly organised?
Detail obsessed?
The person who notices what everyone else misses?
We're looking for a sharp, professional and highly organised Operations Admin Assistant to join the Operations team at OneCorp.Working closely with our Operations Manager, you'll provide hands‐on administrative and client support across the business, helping ensure our client journey runs smoothly and our day-to-day operations stay organised.This is a role for someone who takes pride in being reliable, accurate and one step ahead.About the roleAs an Operations Admin Assistant, you'll play a key role in supporting client administration and the day-to-day operational requirements of the business.
You'll be responsible for keeping client administration organised, maintaining accurate information, following up outstanding actions and ensuring nothing falls through the cracks.Key responsibilitiesProviding skilled and responsive support to clients via phone and emailManaging client administration, documentation and file maintenanceKeeping CRM records accurate, complete and up to datePreparing, sending and following up client documentsTracking appointments, contracts, deadlines and outstanding actionsFollowing up clients and keeping them informed throughout their journeyLiaising with external stakeholders including mortgage brokers, solicitors,



financial planners and other professional partnersSupporting the coordination and administration of day-to-day operational processesCoordinating information between clients, internal teams and external stakeholdersIdentifying missing information or outstanding requirements and proactively following them upAbout youExceptional attention to detail and accuracyStrong administrative and organisational skillsA professional and confident approach with clientsStrong time management and the ability to manage competing prioritiesA proactive mindset and willingness to take ownershipConfidence using Microsoft Office and CRM systemsThe ability to learn new systems and processes quicklyA calm, solutions-focused approach when priorities changePrevious experience in an administration, customer service, client services or operations support role is highly regardedAbout usOneCorp helps Australians build long-term wealth through property investment.
Our clients trust us to guide them through a significant financial journey, and providing a professional, organised and seamless experience is incredibly important to us.
Our Operations team sits at the centre of that experience — making sure communication happens, documentation is accurate, deadlines are met and nothing falls through the cracks.
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📌 Operations Admin Assistant (Melbourne)
🏢 Onecorp Australia
📍 Melbourne