Andaz Gold Coast is seeking a Guest Service Team Leader (Communications) to guide the team responsible for guest interactions over the phone and across channels.
You will coach colleagues to deliver warm, personalised service and ensure requests are handled efficiently while collaborating with Front Office, Housekeeping and F&B; to create seamless experiences.Joining the pre-opening mindset, you will help test systems, refine service standards and develop operating procedures, while leading a
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📌 Guest Service Communications Lead (Pre-Opening) (Gold Coast)
🏢 Hyatt Hotels
📍 Gold Coast
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