Technical Training Manager-Operations, AWS Infra OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Data Center Operations is seeking an creative, customer-obsessed Technical Training Manager to own the development and implementation of a new Full-Time Training Team (FTT) for Data Center Operations.
As the Technical Training Manager, you will be responsible for leading a team of technical trainers to implement Data Center Operations initial training, maintain lab equipment, and ensure continuous improvement to the Data Center Operations training programs.Key job responsibilitiesLead a team of technical trainersManage the training programs for Data Center Engineering Operations (DCEO), Data Center Operations (DCO), Infrastructure Delivery (ID), Decommissioning,



and LogisticsImplement standardized training processes that adapt to audience needsCreate and track performance metrics for training effectivenessEstablish communication channels between Full Time Training Team (FTT) and stakeholdersDrive innovation through AI technology and agile methodologiesSupport the design comprehensive learning materials including exercises, tutorials, and assessmentsMeasure and report training program impactThis job will be expected to travel approximately 25% of the timeA day in the lifeSitting within AWS Data Center Operations, the Full-Time Training Team is responsible for implementing world-class training programs for the various Data Center Operations teams, to include DCEO, DCO, ID, Decom, and Logistics.We're continuously raising our performance bar as we strive to become Earth's Best Employer.
You'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Qualifications1+ years of Microsoft Office products and applications experience2+ years of direct people management, including performance management and employee development experience4+ years of training, technical instruction, or maintenance leadership capacity experience4+ years of conducting predictive and preventative maintenance procedures experience4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience4+ years of demonstrating safety standards experienceBachelor's degree or equivalent, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays
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📌 Technical Training Manager-Operations, Aws Infra Operations (Melbourne)
🏢 Amazon
📍 Melbourne