This role involves understanding each stage of the registry administration lifecycle applicable to an unlisted fund, including client business goals, processing checklists, and business rules per fund and issuer.Key responsibilitiesProfessionally liaise and respond to investor, adviser and client queries and task escalations in a timely and accurate manner per agreed Service Level AgreementsProcess validation, batching and data entry of applications, transfers, static transfers and redemptions in line with process requirements and Service Level AgreementsReport all client incidents or complaints in a timely manner via CAMMSAid in the peer review of reports prior to client and pricing agent releaseWork with the CSMs to develop checklists that are fund specific to assist fellow Client Services AssociatesEnsure compliance with Boardroom's policies,



procedures and audit processesComplete validation for Anti-Money Laundering and Politically Exposed Persons as requiredEnsure accurate input of client/security holder data into SREG in relation to static changes and Off Market Transfers as per AML, FATCA, Mfund requirements and Unlisted RequirementsDaily processing of applications via Mfund or Calastone systems and daily downloads of BPAY payments to relevant fundsDaily reconciliation of funds received and banked, and daily, weekly or monthly reporting of applications and transfersAbout youOperational experience in funds management, registries or the financial services sectorIntermediate/Advanced Microsoft Excel and MS computer skillsExcellent verbal and written communication skills
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📌 Client Services Associate, Fund Services (New South Wales)
🏢 Boardroom
📍 New South Wales