Join dnata, a global market leader in ground handling and experience the excitement of working in one of the world's most agile industries!
OVERALL PURPOSE OF THE POSITIONAt dnata we are dedicated to assisting employees reach qualified goals through development opportunities.Primary Duties And ResponsibilitiesThe role will provide an opportunity for the successful applicant to gain and apply knowledge, skills and experience to perform the following duties:Train colleagues in an efficient and cost-effective way;Liaise with specialist and clients to ensure relevant training and administration resources as used and updated where required;Assist the training team to report on training compliance, expiries and recurrence requirements;Assist the training team to complete sign-off processes and ensure all applicable team members meet company standards;Provide feedback,



mentoring and support to buddy's and SME'sAccountable person for completing paperwork and entering into VETrackAssist with training document control and document reviewAssist other ports with data entry, as required.Assist training department with any ad hoc dutiesEssential CriteriaVETrak experience essentialCurrently or willing to be signed off on numerous Passenger Services Functions including: PAX Assist, Check-in and Delta/Gate SupervisorHigh level of computer literacy and sound knowledge of training management systems.Well-developed communication skills both written and oral and negotiation skills;Sound understanding of the Australian Quality Training Framework and knowledge of all aspects of VET and RTO quality frameworks;Desirable CriteriaPrevious experience in or knowledge of airline industry principles and procedures.Please note that employment with dnata Airport Services Pty.
Limited is conditional upon a satisfactory police/security clearance (ASIC)
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📌 Training Specialist - Passenger Services (New South Wales)
🏢 dnata
📍 New South Wales