20 Aug
|
dormakaba
|
New South Wales
20 Aug
dormakaba
New South Wales
We are at the heart of every place that matters.
As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, secure, and sustainable places.
Our work is IMPORTANT.
YOU are important.
We provide our people with the tools to shape their careers for growth.
With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference.
By working as one global team, we continue growing the business, growing together, and growing ourselves.
Build your career with us!
Position OverviewFounded in ****, Gliderol Garage Doors is one of Australia's leading manufacturers of Residential and Light Commercial continuous sheet curtain roller doors, Sectional Overhead Doors and automatic operators.We are seeking an energetic well-organised and highly motivated person to assist our NSW Sales department & provide support to our administrative team.
With strong focus on providing exceptional customer service,
responsibilities will include:What you will doData entry and processing of customer ordersResponding to customer enquires via phone and emailProviding technical assistance for product troubleshooting and facilitating sales of spare partsAccount administrationProviding general support within the sales department.What we requirePrevious experience in a customer service and administration roleExcellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to manage multiple tasks and priorities in a fast-paced environment.Experience working with spare parts is advantageous, but not essentialProficiency in using computer systems and customer service software.Ability to remain calm and professional in stressful situationsWhat we preferKnowledge of CRM systemsPrevious experience within a manufacturing-based business (highly regarded)A team playerNaturally helpful, professional and patient, with a genuine desire to resolve customer issues.Comfortable learning and using CRM, ERP/order processing, inventory, invoicing, email and planning systems.Who we areWe are at the heart of every place that matters.
From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more.
We focus on innovation, collaboration, and creating real impact for our customers and communities.At dormakaba, you're encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.
#J-*****-Ljbffr
📌 Sales Support Coordinator (New South Wales)
🏢 dormakaba
📍 New South Wales