Experienced Medical Receptionist in Busy Paediatric PracticeEar Nose Throat Newcastle - Charlestown NSWAre you an organised, friendly and people-focused person who thrives in a busy environment?
Newcastle Health Enterprise is looking for a full-time Medical Receptionist to join our friendly, family-orientated team in Charlestown.We are a busy paediatric medical practice providing a range of specialist services to children and their families.
Our days are fast-paced and wide-ranging, with high-volume patient interaction, administration and problem-solving balanced by a supportive team setting and a outstanding workplace culture.This is a role where you will always be kept busy - no two days are exactly the same!
About youThe successful applicant will be someone who:Is reliable, punctual and takes responsibility for their workHas excellent customer service and communication skillsIs kind, compassionate and genuinely enjoys helping peopleIs confident and comfortable interacting with children, parents and medical professionalsIs computer savvy and comfortable learning current software and systemsHas exceptional attention to detail and takes pride in getting things rightIs highly organised and able to manage competing prioritiesHas excellent time-management skills and works efficientlyIs a keen problem solver and troubleshooterCan use initiative and doesn't need to be told what to do at every stepWorks well as part of a team and is happy to jump in and help wherever neededIs ethically and morally sound,



trustworthy and professionalIs comfortable working in a busy paediatric medical environmentTakes pride in providing a positive experience for every patient and family who walks through our doorsWhat you'll be doingYour role will be varied and will include:Welcoming and assisting patients and familiesAnswering phones and responding to patient enquiriesBooking and managing appointmentsProcessing referrals and patient paperworkPatient billing and paymentsManaging emails and day-to-day correspondenceCommunicating with GPs, specialists and other healthcare providersMaintaining accurate patient recordsManaging recalls, follow-ups and administrative tasksSupporting our doctors, nurses and allied health teamProblem-solving and troubleshooting throughout the dayGeneral reception and administrative dutiesWhy join us?
We genuinely believe that a great team makes a great workplace.We are a close-knit team who work hard, support each other and have plenty of fun along the way.
We value kindness, teamwork, reliability, initiative and a good sense of humour.You will be joining a workplace where your contribution matters, where everyone pitches in, and where we take pride in providing a high level of care and service to our patients and their families.If you are looking for a role where you can stay busy, be part of a great team and make a difference to the experience of children and their families, we'd love to hear from you.The detailsPosition: Full-time Medical ReceptionistLocation: Charlestown, NSWHours: Full-time, Monday-FridayIndustry: Paediatric Specialist HealthcarePrevious medical reception experience will be highly regarded, however, the right person and the right attitude are just as important to us as experience.
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📌 Experienced Medical Receptionist In Busy Paediatric Practice (New South Wales)
🏢 Ear Nose Throat Newcastle
📍 New South Wales