About UsStorage King is a fast-growing business offering stable and rewarding employment.
We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand.
Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.Certified Great Place to Work – ********* in both Australia and New ZealandThe RoleStorage King is currently seeking a full-time Outbound Customer Sales Specialist to join our Contact Centre team in Dandenong.
This role is perfectly suited to people who like solving problems, are motivated by achieving targets and who can work with customers to identify their needs and create value for the Storage King business.The Main Responsibilities IncludeProvide support on the phone to customers across our store network throughout Australia and New Zealand.Provide storage solutions for new customers by –Identifying their storage needs.Understand the problem they are facing.Source the appropriate solution.Most importantly- ask for the business!
Offer guidance on our packing and moving services.Support our Store based teams across the country in providing great customer experiences and the performance of our store networkWorking HoursTuesday to Saturday 9am to 5pm.
Total 38 hours per week.




Flexibility will be required for this role to assist in covering shifts as required.What Will You NeedExperience in sales in a Call Centre or Retail environment.The ability to own the customers experienceA professional telephone manner and excellent communication skills (verbal and written).
The ability to build rapport with customers over the telephone and in online communications.Strong attention to detail and an excellent "follow up" focus to resolve customer queriesEnjoy achieving targets and goals.Demonstrated computer skills with valuable understanding of Microsoft (Outlook, Excel etc.) and exposure to working with internal systems/databases.Reliable and punctualA team player who enjoys learning and problem solvingIn return we offerCompetitive hourly rate + monthly and quarterly performance bonusesFull training and career progression opportunitiesA flexible working environment and strong team cultureOn-site parking providedDiscounted health insurance through MedibankAssure Wellbeing Program – access to a wide range of free, confidential support services for you and your immediate family.
This includes professional counselling, nutrition and lifestyle coaching, financial and legal advice, and wellbeing tools to help you thrive both at work and in life.Paid Parental Leave – generous paid leave for primary carers (16 weeks) and partners (4 weeks) after 12 months of service, supporting you during one of life's most important milestonesAccess to exclusive retail discounts on fashion, groceries, travel, and more via our employee platformFor All EnquiriesPlease email .
Please do not contact the Dandenong South store.
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📌 Outbound Customer Sales Specialist (Victoria)
🏢 Storage King Group
📍 Victoria