Administration Assistant/Customer ServiceProviding friendly and skilled customer serviceEntering and processing customer orders accuratelyResponding to customer enquiries via phone and emailFollowing up freight and deliveries with carriersResolving order and delivery issuesManaging Outlook and general office correspondenceUsing Excel and Microsoft OfficeAssisting with general administrationWho we're looking forYou'll suit this position if you:Are confident and personable on the phoneHave excellent attention to detailAre highly organisedCan communicate clearly with customers and colleaguesHave solid computer skills, particularly Microsoft Office, Outlook and ExcelCan work independently without needing constant supervisionEnjoy solving customer problems rather than simply passing them on
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