Join Prestige Inhome Care as a Client Coordinator!
Permanent, full time role, making a difference in people's lives.
Hybrid working arrangement after training period.
Vibrant, close knit team excited to welcome their newest member.
ABOUT US
At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.
ABOUT YOU
Do you have a passion for delivering exceptional care services and managing a team of dedicated carers?
At Prestige Inhome Care, we are looking for a Client Coordinator to join our Client Services Team at Bondi Junction.
In this dual role, you will manage the coordination of client services while also leading and engaging our Carer workforce.
RESPONSIBILITIES
Ensure the current and existing client's care needs are met through timely, accurate rostering of care staff who are a 'best match' to offer the highest possible level of professional home support by tailoring needs to the client.
Coordinate staff resources to balance efficiency with quality service delivery at all times
Ensure timely communication about schedules with clients, their family members and direct care staff
Support employee recruitments, induction and training activities
Respond to feedback and incidents, ensuring accurate documentation and investigation into causes to ensure continuous improvement of services
Assist with reporting and follow up
Provide leadership to direct care staff including phone-based advice, pastoral care, performance management, organisational engagement,



carer meetings and skill/knowledge development
Contribute to policy, procedure and process development, audits and document control
Day to day relationship management with broker partners
Compliance with organisational and industry policies, procedures, standards and guidelines
QUALIFICATIONS AND SKILLS
Experience in customer service and coordination
Excellent communication and interpersonal skills.
Proactive and empathetic approach to care services
Problem-solving and conflict resolution skills.
Relevant industry training (Cert III in Aged Care/HACC/Disability/Individual Support) is desirable but not a deal breaker.
Current driver's license and reliable vehicle is desirable.
Don't have all the requirements above but have some transferrable skills?
No worries, let's chat.
Apply now!
WHAT'S IN IT FOR YOU?
We are thrilled that Prestige Inhome Care has been recognised as one of the AFR BOSS Best Places to Work in ****!
This acknowledges our commitment to fostering a workplace where everyone feels supported and empowered.
From our dedicated care staff to our passionate office staff,



every team member plays an important role in delivering exceptional care and support to our clients and their families.
This recognition from AFR reaffirms our belief that when employees feel valued and respected, they can truly thrive personally and professionally.
BENEFITS
Your Birthday Off – celebrate your special day on us
Grow and Learn – access to the Prestige Training Hub, 5 days paid study leave, mentoring programs, leadership retreats, and more
A Warm Welcome – tailored onboarding and induction plans
Give Back – one paid Volunteer Day each year
Celebrate Together – awards nights, Christmas parties, wellness initiatives, guest speakers, and team-building activities
Excellent leadership – a supportive leadership team that is strongly connected to our purpose and values the ongoing development of our people
Support When You Need It – confidential counselling through our Employee Assistance Program (EAP)
APPLY NOW
Join us and be part of a team that values client focus, kindness, joy, trust, and agility.
At Prestige Inhome Care, we believe in the power of diversity and inclusion.
We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community.
We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive.
If you need support to participate in our application process, please reach out to us by calling ************* or email ******
#J-*****-Ljbffr

📌 Client Coordinator (New South Wales)
🏢 Prestige Inhome Care
📍 New South Wales