Transport for NSW is seeking a Customer Enquiry Officer to respond to regulatory enquiries, provide accurate compliance guidance, and support law enforcement information requests.
The role requires handling high-volume customer interactions with a focus on accuracy and timely resolution.
The successful candidate will investigate compliance issues, identify trends, and contribute to continuous improvement while maintaining databases to support regulatory reporting and risk management.
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📌 Regulatory Enquiries Specialist – On-Site (Sydney)
🏢 Nsw Public Service Commission
📍 Sydney
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