Full-time
Job Description
Practice Manager (Full-Time) | Greencross Vets Chandlers | Toowoomba, QLD
Lead a thriving clinic, support an incredible team, and build your career in one of Queensland's most liveable regional cities.
Greencross Vets Chandlers is looking for an experienced and passionate Practice Manager to lead our team and help drive the continued success of our well-established clinic.
This is an exciting opportunity to join a respected and community-focused practice, working alongside a highly capable team of veterinarians and nurses who are committed to delivering outstanding patient care and exceptional client service.
We're seeking a people-focused leader who thrives on building strong teams, creating positive workplace cultures, and supporting both operational success and clinical excellence.
A Certificate IV in Veterinary Nursing is highly desirable, along with previous leadership or management experience within a veterinary environment.
Why Greencross Chandlers?
Greencross Vets Chandlers is a beautiful and well-established clinic located in the heart of Toowoomba.
You'll be joining a team of experienced veterinarians and nurses who genuinely enjoy working together and supporting one another.
Our clinic consists of:
4 experienced Veterinarians
7 Veterinary Nurses
1 Nursing Intern
We are a locally loved practice known for our genuine care, not only for our patients and clients, but also for each other.
We've built a positive, inclusive culture where people feel supported, valued, and empowered to do their best work.
As Practice Manager, you'll have the opportunity to make a real impact on the ongoing success of the clinic while working alongside a team that is passionate about what they do.
What Makes Us Unique?
At Greencross Chandlers, we've built a clinic culture where our nurses are empowered, valued, and encouraged to play an active role in patient care.
What sets us apart:
We're passionate about patient care and encourage our nurses to be proactive advocates for their patients.
Our nurses are at the heart of everything we do.
A highly experienced veterinary team with a wealth of knowledge and expertise to share.
A supportive,



collaborative environment where teamwork and communication are genuinely valued.
An exotics veterinarian on staff, providing opportunities to expand your skills while working with unusual, rewarding, and interesting cases.
Whether it's mentoring team members, supporting complex cases, or creating exceptional client experiences, you'll be joining a team that genuinely enjoys working together and takes pride in the care we provide every day.
About the Role
As Practice Manager, you'll play a pivotal role in leading and supporting the clinic team while ensuring the smooth day-to-day operation of the practice.
Your responsibilities will include:
Leading, coaching, and supporting the veterinary nursing and reception teams
Driving a positive, engaged, and high-performing team culture
Managing clinic operations and workflow
Supporting rostering, workforce planning, and recruitment activities
Monitoring clinic performance and implementing initiatives to drive success
Working closely with the Vet Director and regional leadership team
Supporting client experience and service excellence
Maintaining compliance and operational standards
Assisting with inventory, administration, and business processes
Driving team engagement, development, and retention
Supporting ongoing growth initiatives within the clinic
This is an ideal opportunity for an experienced Practice Manager or an experienced senior nurse looking to step into a leadership-focused role.
About You
We're looking for someone who:
Has previous Practice Management or veterinary leadership experience
Holds a Certificate IV in Veterinary Nursing (highly desirable)
Has a strong understanding of veterinary clinic operations
Is passionate about developing and supporting people
Demonstrates excellent communication and organisational skills
Has strong business and operational acumen




Is confident managing competing priorities in a busy workplace
Leads with positivity, empathy, and accountability
Is solutions-focused and proactive
Enjoys building strong relationships with clients, team members, and stakeholders
Most importantly, you're someone who enjoys helping teams succeed and creating a workplace culture where people genuinely enjoy coming to work.
Why Toowoomba?
Known as Queensland's Garden City, Toowoomba offers an enviable lifestyle with all the amenities of a larger city while maintaining the welcoming feel and sense of community that regional living is famous for.
Living and working in Toowoomba means enjoying:
Affordable housing and a lower cost of living compared to many metropolitan areas
Beautiful parks and gardens, including the iconic Queens Park
A thriving café, restaurant, and arts scene
Excellent schools and family-friendly communities
Easy access to national parks, hiking trails, and outdoor adventures
A strong local economy with continued growth and development
Short commutes and less traffic, giving you more time to enjoy life outside of work
Located just 90 minutes from Brisbane, Toowoomba offers the perfect balance of career opportunities, lifestyle, and community.
Why Join Greencross?
As part of Australia's leading veterinary care network, you'll have access to a range of benefits designed to support your career growth, wellbeing, and professional development, including:
Ongoing leadership and professional development opportunities
Annual Greencross Clinical & Leadership Conference
Career progression opportunities across a national network of clinics and hospitals
Access to a broad community of veterinary professionals and leaders
Staff discounts on veterinary services and products, including Royal Canin
Access to Fitness Passport
Access to Pounce employee discounts across retail, travel, fuel, entertainment, and more
Confidential Employee Assistance Program (EAP)
Mental health and wellbeing support services
Leadership support at clinic, regional, and national levels
A genuine commitment to work-life balance
#J-*****-Ljbffr

📌 Practice Manager - Greencross Vets Chandlers (Toowoomba)
🏢 Greencross Vets
📍 Toowoomba