A specialist private clinic located at the Greenslopes Private Hospital is seeking a friendly and organised Secretary to join our team.Our clinic supports two specialists — a Neurologist and a Paediatrician — and we are looking for someone who thrives in a energetic medical environment and genuinely enjoys helping patients and families.This is a full-time role, initially casual with the intention to transition to permanent employment.
A 9-day fortnight can be discussed with the right candidate.Our clinic operates Monday to Friday, with occasional Saturdays.About the RoleYou will be an important part of our clinic and the first point of contact for many of our patients and families, playing a key role in ensuring the smooth day-to-day operation of the clinic.
This is a role for someone who takes pride in getting the details right and is confident managing the busy administrative and billing requirements of a specialist private practice.Duties will include:Managing appointments and specialist schedules across 6 days a weekGreeting patients and families and providing warm, professional and exceptional serviceManaging and maintaining accurate and confidential patient records, correspondence and clinical documentationLiaising with specialists, GPs, allied health professionals, hospital staff and other healthcare providers as requiredProcessing private, Medicare, DVA and private health fund billingsManaging accounts and following up outstanding administrative mattersHandling phone and email enquiriesEnsuring referrals, reports,



correspondence and other important documentation are actioned promptly and accuratelyMaintaining a calm and professional environment within the clinicAbout YouThe ideal candidate will:A minimum of 6 months' experience as a specialist medical secretary/receptionistHave exceptional attention to detail — you notice the small thingsHave excellent organisation skills, be highly motivated, able to multitask effectively and prioritise competing demandsHave excellent written and verbal communication skillsBe proactive, switched on and able to use initiativeHave the confidence to work independently and productively during quieter periods, and efficiently under pressure during busy periodsPossess strong conflict resolution and problem-solving abilitiesBe confident using practice management software, billing item codes, and handling confidential patient informationHave the ability to work collaboratively with specialists, GPs, allied health professionals and hospital services when requiredA warm, friendly and compassionate manner when dealing with patients and familiesBe proficient in Eclipse and Xestro (highly desirable)What We OfferSupportive and friendly team environmentOpportunity for long-term growth within the clinicConvenient location within Greenslopes Private Hospital with on-site car parking and street parking availableFlexible casual role with pathway to permanent full-time employmentA 9-day fortnight may be considered for the right candidateIf you are an experienced medical secretary who encompasses exceptional attention to detail, strong initiative, accountability, and a warm nature, we would love to hear from you.
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📌 Specialist Medical Secretary (Brisbane)
🏢 QNeurology
📍 Brisbane