Hotel Duty Manager: Lead Guest Experience & Team (Melbourne)

Hotel Duty Manager: Lead Guest Experience & Team (Melbourne)

20 Aug
|
Intercontinental Hotels Group
|
Melbourne

20 Aug

Intercontinental Hotels Group

Melbourne

InterContinental Hotels Group is seeking a Duty Manager to lead guest experiences and oversee front desk operations in a busy hotel workplace.
You will manage team performance, prioritise workloads, and coach staff to deliver authentic, memorable guest experiences.
Responsibilities include resolving guest queries, handling complaints, and acting as the first point of contact in emergencies.
Evening and weekend flexibility is required, and Opera PMS knowledge is advantageous.
#J-*****-Ljbffr

📌 Hotel Duty Manager: Lead Guest Experience & Team (Melbourne)
🏢 Intercontinental Hotels Group
📍 Melbourne

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