Job Type:Casual
Location:Chatswood Westfield, NSW
Job Category:Customer Service, Sales
About the Role
We are seeking a passionate and professionalBeauty Therapistto join our retail spa team.
In this role, you'll deliver our signature facials and spa treatments, consult on skin needs, and create exceptional customer experiences aligned with Jurlique's wellness philosophy.
You will also play a key role in driving client loyalty, product recommendations, and retail performance.
Key Responsibilities
Customer Experience & Consultations
Welcome and connect with clients through Jurlique's signature customer journey
Conduct expert consultations and skin analysis
Educate clients on Jurlique's natural ingredients, rituals, and wellness story
Recommend personalised treatments and homecare plans
Build relationships and encourage rebooking and customer loyalty
Treatment Delivery
Perform Jurlique signature facial treatments and protocols to a high standard
Ensure treatment areas meet cleanliness, hygiene, and presentation standards
Manage pre- and post-treatment protocols, including consultation forms and follow-ups
Sales & Performance
Consistently achieve treatment and retail sales targets
Provide genuine product recommendations based on individual skin needs
Promote Jurlique Insiders, seasonal campaigns, and in-store promotions
Teamwork & Culture
Contribute to a positive, supportive team environment
Maintain robust working relationships with team members and leadership
Uphold Jurlique's brand values and service excellence
Operations & Admin
Assist with appointment bookings (Timely system), POS, and reporting
Support gift wrapping, stock replenishment, and store presentation
Participate in store-wide initiatives and events
Desired Skills And Experience
Must have minimum Cert IV or Diploma in Beauty Therapy.




Confidently communicate with each customer to identify the correct ritual for their individual skincare needs.
Provide a sensorial experience for our clients by planning and preparing prior to their appointment and greeting them on arrival.
Consult with the client to identify their needs and ensure treatment recommendations will meet those needs.
Conduct the treatment and provide a nurturing experience that allows the client to feel alive from within.
Build and maintain a high level of product and treatment knowledge, techniques and practices through regular training.
Driven in achieving sales targets by providing an exceptional experience and knowledgeable recommendations to our customers
Strong experience in a retail environment is advantageous.
Possess outstanding initiative, drive and the ability to work within a team
What's in it for you
Work for an iconic Australian clean beauty brand
Product allowance and additional staff discounts
Access to our Employee Assistance Program – also available to your immediate family members
Supportive leadership team
Jurlique, a proud B Corp certified business with an Australian heart, prioritises the wellbeing of our people and the planet.
We foster a culture where everyone can thrive, crafting sustainable products and upholding the highest standards of care.
We value work‐life balance and support our team members in maintaining personal wellbeing while providing opportunities for growth, development, and internal career progression.
Our Jurlique Mindsets and Behaviours are the foundation of how our teams collaborate and succeed.
They inspire us to achieveBetter Outcomes Together, to alwaysDo What's Right, and toMake It Happen.
Jurlique is committed to diversity, equality and inclusion, and we integrate these values into our global mission and workplace practices.
Our wellbeing focus promotes connection with self, others and nature and empowers our team to feel good about themselves and their contributions.
Come for Nature, Stay to Flourish.
#J-*****-Ljbffr

📌 Beauty Therapist - Chatswood (New South Wales)
🏢 Jurlique
📍 New South Wales