Be the person who keeps the sales process moving
Todd Devine Homes is looking for a highly organised, proactive and people-focusedSales Support Coordinatorto join our growing Sales team.
This is a newly created role designed to provide dedicated administrative and coordination support across our customer journey, from initial enquiry through to pre-construction.
You'll work closely with our Sales Manager, sales team, Estimating, Drafting, Marketing, Finance and Operations teams to make sure enquiries, documentation, reports, applications and project information are organised, accurate and progressing.
If you're the kind of person who loves keeping things on track, enjoys variety and takes pride in being the person others can rely on, this could be a great fit.
About the role
As our Sales Support Coordinator, you'll take ownership of the day-to-day administration that supports our sales and pre-construction teams.
Your role will include:
Providing professional support for incoming calls, emails, visitors and walk-in customers
Directing enquiries to the appropriate salesperson or department
Supporting sales administration from initial enquiry through to deposit
Setting up customer and project information across HubSpot and ClickHome
Preparing tender and project documentation using information provided by the sales team
Coordinating transport feasibility assessments and transport quotes
Ordering and tracking reports, applications, consultant information and approvals
Coordinating soils, surveys, preliminary site investigations and other pre-construction requirements
Assisting with insurance, compliance documentation,



service applications and relevant certificates
Liaising with suppliers, consultants and internal departments to keep projects progressing
Maintaining accurate customer records, client folders, tasks and follow-up dates
Monitoring outstanding actions and escalating missing or overdue information
Supporting pipeline and workload reporting
Helping improve templates, checklists and repeatable administration processes
Assisting with general office coordination, suppliers and team requirements
What you'll bring
We're looking for someone who is naturally organised, dependable and comfortable managing multiple priorities.
You'll ideally have:
Strong administration, coordination and organisational skills
Excellent attention to detail
Confident and professional communication skills
A customer-focused approach across phone, email and face-to-face interactions
Strong follow-through and the ability to keep multiple tasks moving at once
Confidence learning and working across different systems
Good judgement and an understanding of when to action something independently and when to expedite
A collaborative approach and willingness to support different teams across the business
Experience withinresidential building, construction, property, pre-construction,



sales administration or customer servicewould be highly regarded.
Experience usingHubSpot, ClickHome or similar CRM and workflow systemswould also be an advantage, but is not essential.
What success looks like
You'll know you're succeeding when:
Salespeople can spend more time speaking with customers and progressing opportunities
Customer and project information is accurate and up to date
Reports, applications, quotes and administrative tasks are followed through promptly
Projects are less likely to be delayed due to missing information or unallocated actions
Handover between sales and pre-construction is smooth and consistent
Customers and internal teams know they can rely on you for responsive and organised support
About Todd Devine Homes
Todd Devine Homes is an established Victorian home builder specialising in contemporary prefabricated and residential housing solutions.
We work across a diverse range of projects, from individual homes and Small Second Dwellings through to multi-home developments, lifestyle communities and commercial accommodation projects.
Our team brings together sales, design, estimating, construction and operations, giving this role the opportunity to work across multiple areas of the business and gain a strong understanding of the complete home-building journey.
The details
Location:Bayswater, VIC
Employment:Full-time
Reports to:Sales Manager
This position operates across a Monday to Saturday roster, with Saturday attendance required and one coordinated weekday off during the week.
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📌 Sales Support Coordinator (Melbourne)
🏢 Todd Devine Homes | Victoria's Prefab Experts
📍 Melbourne