F&B; Team Lead | Part-Time | InterContinental Melbourne The Rialto
Australia
Job Description
At
InterContinental Melbourne The Rialto
, we're not just a hotel, we're an icon of luxury and a beacon of sophistication in the heart of Melbourne.
As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the
InterContinental®
brand, inspired by decades of international know-how and rich local insights.
Our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for guests seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to deliver personal and enriching experiences.
If you'd like to embrace a wider world of experiences and opportunities, we'd love to welcome you to our Food & Beverage team.
Your Day to Day
As a
Food & Beverage Team Leader
, you'll play a key role in ensuring the smooth day-to-day operation of our restaurant, bar, in-room dining, and events outlets.
You'll lead by example, creating memorable guest experiences while supporting and developing your team to deliver service excellence.
Deliver exceptional food and beverage service while promoting outlet specials and hotel initiatives
Lead service shifts and supervise daily restaurant and bar operations to ensure seamless guest experiences
Maintain departmental and InterContinental brand standards, procedures, and service expectations
Assist with preparing outlets for service, including opening, set-up, clearing, re-setting, and closing procedures
Handle guest feedback professionally, resolving concerns promptly and escalating issues where required
Communicate guest comments, complaints, and operational updates to management in a timely manner
Support the induction, onboarding, training, and development of team members
Foster a positive team culture and maintain effective working relationships across all hotel departments
Participate in performance discussions and support team development initiatives
Assist with workforce management activities, including rostering, timesheets, and leave administration through UKG
Maintain accurate departmental records, including daily revenue, covers, and operational logbooks
Ensure stock is securely stored, appropriately rotated, and replenished to minimise waste
Coordinate stocktakes of food, beverage, equipment, and linen, and assist with inventory management and ordering
Support the F&B; leadership team with operational projects and continuous improvement initiatives
Complete ad-hoc duties as required to support the successful operation of the hotel
Responsible Business (WHS Responsibilities)
Support and participate in workplace health, safety, and wellbeing initiatives
Assist with investigations into workplace incidents and contribute to corrective actions where required
Identify and report workplace hazards and potential risks
Ensure personal protective equipment (PPE) is used and maintained correctly when required
Operate workplace equipment, tools, and safety devices in accordance with policies and procedures
Report injuries, illnesses, hazards, and maintenance concerns promptly
Maintain high standards of hygiene, cleanliness, and HACCP compliance across food and beverage operations
Support food safety training and refresher programs for team members as required
Follow all government legislation, company policies, food safety procedures, and operational standards
Promote a protected and positive working environment for colleagues and guests
What We Need From You
Previous experience in a hotel, restaurant, bar, or hospitality workplace
Demonstrated leadership or supervisory experience within a food and beverage operation is highly regarded
A passion for hospitality and delivering exceptional guest experiences
Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues
Proven problem-solving abilities and the confidence to make decisions in a fast-paced environment
A strong understanding of food and beverage service standards and operational procedures
Experience with stock control, inventory management, and cash handling processes
Excellent organisational skills and attention to detail
Fluency in English; additional language skills are advantageous
Responsible Service of Alcohol (RSA) certification in Victoria
Ability to perform physical aspects of the role, including lifting, pushing, or pulling items where required
Flexibility to work a rotating roster including evenings, weekends, and public holidays
Must have the legal right to live and work in Australia
What We Offer
Enhanced parental leave program
Proactive paid wellness and mental health days
Industry-leading colleague discounts on accommodation, food, and beverage across IHG Hotels & Resorts
Access to an extensive discounts platform with savings on leading brands and retailers
Ongoing learning, development, and leadership training opportunities
Global career progression opportunities across the IHG network
Transfer of entitlements as you grow your career within the IHG family
We are proud to be
InterContinental Melbourne The Rialto
and proud to be
IHG Hotels & Resorts
, and we know you will be too.
Job Info
Job Identification ******
Job Category Hotel-Food and Beverage
Posting Date 08/19/2026, 05:58 AM
Job Schedule Part time
Locations 495 Collins Street, Melbourne, Victoria, ****, AU
#J-*****-Ljbffr
📌 F&B Team Lead | Part-Time | Intercontinental Melbourne The Rialto
🏢 Ihg
📍 Melbourne