Known within HammondCare as a Business Support Advisor, HammondCare are actively seeking an experienced Projects Coordinator, to support Residential Aged Care – to be based across various HammondCare Residential sites on a Full-Time basis.
This position has flexible work from home and on site options.
About the role
The role contributes to HammondCare's Mission by supporting end-to-end strategic projects that help shape the future of Residential Care.
Working across transformation, technology, innovation and best practice dementia care, it translates insights into practical actions, supports collaborative design and contributes to initiatives that improve outcomes for residents, families and frontline teams.
The role champions change and continuous improvement while driving engagement to enhance HammondCare's influence and reputation.
Project Management & Delivery – coordinates and supports the planning, execution, and closure of strategic projects, ensuring timelines, stakeholder engagement, and project outcomes are achieved.
Innovation & Improvement Design - centres on designing and trailing new models, workflows and technologies.
Collaboration with both internal and external partners helps test and refine innovative solutions before implementation.
Change Leadership & Culture Shaping - champions a culture of continuous improvement and innovation, guiding how change initiatives are understood and adopted across the organisation Process & Workflow Design – translates requirements into future-state workflows and redesigned processes, strengthening the HammondCare's ability to deliver practical, effective and sustainable ways of working.
About You
Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action.
Experience in coordinating or supporting projects in health, aged care, hospitality, or service environments.
Proven experience in an administrative, customer service, or compliance role, preferably within health, aged care, or community services.
Effective verbal and written communication skills, with the ability to engage confidently with internal and external stakeholders.
High attention to detail and accuracy in data entry, record-keeping, and document management.




Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
Familiarity with or the ability to learn aged care compliance requirements, including privacy, documentation, and regulatory standards.
Demonstrated ability to show initiative, problem-solving, and analytical thinking in a fast-paced environment.
Ability to work both independently and collaboratively as part of a team, contributing to a positive and supportive work environment.
Empathy, patience, and a service-focused mindset, with a commitment to delivering exceptional internal and external customer service.
Benefits – What are we offering in return for your expertise and experience.
Market leading remuneration Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
Additional training & career development opportunities
Leave benefits – purchased additional annual leave.
Reward and Recognition Program
Fitness Passport: Full facility access can include gyms, group classes and pools for yourself and your family.
Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for all employees
Exclusive discounts at MyCar; Servicing,Brakes, Repairs, and Tyre Care Plans
Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung
All short-listed applicants for these positions will be asked to consent to a criminal record check, reference checks, and be willing to obtain a NDIS Workers Clearance check if necessary.
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion.
We strive on creating an equal employment environment where everyone from any background can be themselves.




Our Talent Acquisition Team kindly request no unsolicited resumes or approaches from Recruitment Agencies.
HammondCare is not responsible for any fees associated with unsolicited resumes.
Make a difference every day to the lives of older Australians in need by joining the team at HammondCare.
We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise.
We've been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life's most difficult circumstances.
Whether it's in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do.
It's not just care, it's HammondCare.
We recognise and celebrate individuals who go above and beyond in their work.
Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years.
Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care.
We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills.
Plus, enjoy a $1,000 bonus for successful employee referrals.
As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free.
Pay less tax on your income and increase your take-home pay with these fantastic benefits!
Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres.
When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.
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📌 Business Support Advisor (New South Wales)
🏢 HammondCare
📍 New South Wales