Role type: Full time; Continuing Department: Student and Scholarly Services Salary: UOM 4 - $80,400 - $85,328 p.a. plus 17% super
Impactful administration role in a university health clinic / support diverse clinicians and patients / develop medical administration skills with solid training Join our Health Service team and shape a seamless, caring experience for every patient you support.
Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.
Your next career opportunity
You will provide reception and administrative support in a busy multidisciplinary university health clinic.
You will help students and staff access timely, safe care while growing your medical administration skills.
What you will deliver:
Provide welcoming, efficient front-of-house reception, managing patient enquiries, check-in and appointment scheduling.
Administer patient appointments, billing and clinical records using Best Practice, AutoMed and related Health Service systems.
Maintain accurate, confidential patient information in line with privacy, health records and clinical governance requirements.
Support quality, safety and accreditation activities, including infection control, OHS, and keeping clinic spaces organised.
Collaborate with clinicians and colleagues to resolve issues, improve processes and ensure smooth day-to-day operations.
You may be a great fit if you:
Bring experience in medical administration or healthcare reception within a busy clinical environment.
Use clinical practice management systems, including Best Practice, and learn new digital tools quickly.
Manage competing priorities with strong organisation, accuracy and attention to detail in record-keeping.
Communicate professionally and empathetically with diverse patients and stakeholders, maintaining confidentiality.
Uphold infection control, OHS and cleanliness standards to support a safe clinical environment.
Apply sound judgement and problem-solving in fast-paced situations, escalating issues appropriately when required.
For further information please refer to the attached PD.
What we offer you!
We offer the prospect to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:
Build future financial security with 17% superannuation




Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave
Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
Health and well-being services including a leading Employee Assistance Program
For more information check out our benefits page!
Your new team – Health Service Team
The Health Service sits within Wellbeing Services in Student and Scholarly Services, supporting the University community.
You will join a multidisciplinary clinic offering GP, psychology, psychiatry and specialist care to students and staff.
The team values compassionate service, collaboration and continuous improvement, creating a supportive environment for developing medical administration skills.
Be Yourself
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation.
The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed.
We welcome applicants from all backgrounds, identities, and experiences.
Discover more about Diversity and Inclusion at UniMelb.
We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout.
We warmly encourage applications from people with disabilities.
Learn more about how we support an accessible recruitment process.
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians.
Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.
Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at ******.
Application essentials:
You must have current valid work rights for Australia.




Visa sponsorship is not available for this role.
A Working with Children Check is required for all positions.
If successful, we will guide you through the process and reimburse you.
Please upload your resume and a cover letter outlining your interest and experience as part of the application process.
For recruitment adjustments contact Kim Groizard on *************** or at ****** (subject: 'Recruitment Adjustments').
Want to know more?
For questions related to our recruitment process email Alex Spezza at ******.
Applications close: Wednesday 26th of August *******:55 PM; AEST.
Position Description: JR-****** - Administration Assistant - PD.pdf JR-****** - Administration Assistant - PD.docx
At the University of Melbourne – where our vision for positive societal change creates impact.
Join our community of world-class thinkers, where innovation thrives, and your ideas shape the future.
Why choose us?
You'll work among the best, pushing the boundaries of knowledge with passion.
Whether you're driving groundbreaking research, inspiring the next generation through teaching, or providing essential professional services, we empower you to excel.
At the University of Melbourne, your potential is our priority.
Elevate your career, make a real difference, and be part of a diverse community that values your unique contribution.
Your journey to professional and personal growth starts here.
Discover more at - / At the heart of our mission is a commitment to enriching society through education and research.
Through our strategy "Advancing Melbourne," we're not just shaping our own future; we're shaping the future of the state, the nation, and our global community.
Together, we propel Australia forward, positioning it as an ambitious, forward-thinking leader on the world stage.
Our staff play a key role in elevating Australia's reputation and influence globally.
Your contributions are the driving force behind our ambition to be a leading force for positive change.
Join us, and let's advance Melbourne – and the world – together.
Discover more The University has committed to a strategic vision which aims to create a thriving, fair and diverse university community, working together respectfully to make a difference to each other and in the world.
Join us on our journey to build a future where everyone in our community can feel a strong sense of belonging, and diverse perspectives fuel success.
Discover more Want to know more about us, our processes, or future opportunities?
We would love to connect with you!
Get in touch with our friendly Talent Acquisition team at ******
#J-*****-Ljbffr

📌 Administration Assistant (New South Wales)
🏢 University of Melbourne Employees, Location, Alumni
📍 New South Wales