Support claims teams by coordinating and progressing claim activities
Arrange appointments, travel and accommodation for injured workers
Liaise with providers to obtain clinical notes, reports and other required information
Organise medical investigations, police reports and interpreter services
Maintain accurate claim records
Prepare supporting documentation and correspondence
Requirements
Robust computer literacy and ability to quickly learn new systems and navigate multiple platforms
Excellent attention to detail and time management
Ability to meet deadlines and stay organised
Ability to work independently and in a collaborative, diverse team environment
Clear and professional written and verbal communication skills
Proactive approach to queries and follow-ups
Solid data entry experience, with accuracy and confidentiality highly regarded
Core Competencies




Demonstrates strong organizational skills and attention to detail in managing claims activities, while effectively coordinating with various stakeholders and maintaining accurate records.
Proficient in data entry and communication, ensuring timely follow-ups and documentation preparation.
Highest-signal resume keywords
Claims Coordination
Data Entry Experience
Attention To Detail
Written And Verbal Communication
Time Management
ATS Optimization Keywords
Soft Skills
Organizational Skills
Proactive Approach
Ability To Work Independently
Collaboration Skills
Industry Keywords
Claims Activities
Clinical Notes
Medical Investigations
Supporting Documentation
Confidentiality
Tools & Technologies
Computer Literacy
Multiple Platforms Navigation
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📌 Administrative Assistant (New South Wales)
🏢 Jobtailor
📍 New South Wales