Job Description
Welcome to The Fiddler Hotel, a premier hospitality venue in Sydney and the Home of Celebrations.
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We are seeking an Operations Manager to join our team, with previous experience in a mid to large hotel and a strong understanding of relevant liquor and gaming legislation.
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Bar and Restaurant Managers looking to step up are encouraged to apply.
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Working closely with the General Manager, responsibilities will include:
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Providing high quality customer service to our customers
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Hands on management of day to day venue operations
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Leading our front of house team during peak trade times including Friday and Saturday nights
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Managing staff allocations and breaks to ensure optimal coverage across all service periods
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Maintaining a safe, welcoming and comfortable atmosphere, including oversight of venue ambience and cleanliness
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Maintaining effective communication between departments
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Ensuring legislative compliance
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Daily cash and gaming reconciliation
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You will have:
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Previous experience successfully managing a hospitality venue of a similar size and nature
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Detailed knowledge of Liquor and Gaming legislation
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Passion and drive to exceed customer expectations
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Strong communication skills, connecting authentically with guests and staff
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Experience working under pressure in a high pace environment
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Current RSA and RCG certifications (ARCG highly regarded) and police check
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Flexibility and availability to work across 7 days, rotating roster including weekends, late nights and public holidays
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Why join us
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Lead from the front, working alongside your team during peak trade and setting the standard for exceptional service
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Genuine career growth in a venue known as a destination for celebrations, with an attractive remuneration package
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A fast paced, wide-ranging role covering front of house leadership, team development and full operational oversight
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We can offer you an attractive remuneration package and a company committed to working with you to grow and foster your career.
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We are committed to fostering an inclusive and diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
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📌 Operations Manager | The Fiddler (New South Wales)
🏢 Lewis Leisure
📍 New South Wales