Job Info
Job Identification *****
Job Category Sales Support
Posting Date 08/18/2026, 04:58 AM
Locations Unit 9 / 17 Cairns Street, Loganholme, ****, AU (On-site)
Job Schedule Full time
Job Description
We're looking for a customer‐focused and motivated
Customer Service Representative
to join our Security Branch team in Loganholme.
This is a frontline, fast‐paced role ideal for someone who takes pride in delivering outstanding service and is eager to build their knowledge across security technologies and solutions.
Why This Role Matters
As the first point of contact for many of our customers, you play a crucial role in shaping their experience with Wesco Anixter.
You'll support daily branch operations, help customers with product and order enquiries and collaborate with sales, operations, and supply chain teams to ensure a seamless customer journey.
What You'll Do
Serve customers at the trade counter, via phone, and email
Processing sales orders (via emailed purchase orders, counter and phone)
Respond to product, pricing, order, and account enquiries
Prepare accurate quotes aligned to customer needs
Coordinating with operations, purchasing, and accounts teams
Manage returns, backorders , and stock availability requests
Support showroom presentation and branch processes as needed
What Success Looks Like
Customers receive friendly, prompt, and accurate service
Orders, quotes, and enquiries are handled efficiently
You build confidence in security products and branch processes
You work well with the team to keep operations running smoothly
You show reliability and growth, positioning yourself for future progression
What You Bring
Experience in sales or customer service, ideally in a distribution environment
Proficiency with Microsoft Office and familiarity with ERP systems




Excellent verbal and written communication skills
Strong phone manner and customer relationship skills
Interest in IT or security technology (CCTV, access control, alarms)
Robust attention to detail and good time‐management skills
Ability to learn quickly and work in a dynamic environment
What We Offer
Career stability and growth within a transformative Fortune 200 organisation
Supportive team environment
Opportunities to embed yourself in an exciting, fast‐evolving industry
Employee Assistance and Referral Programs
A point for succession within the organisation, providing pathways into sales, operations, technical roles, and future lead opportunities
Employee programs, learning pathways, and real progression opportunities
We build, connect, power, and protect the world.
Wesco Anixter represents the international go‐to‐market brand of Wesco, enabling us to combine the scale and resources of a global company with strong local knowledge and in‐country expertise.
In Australia, we operate security branches across 10 locations, featuring showrooms, trade counters and warehouse facilities that enable us to be a leading distributor of security equipment.
We employ over 170 staff and partner with the world's top brands to deliver security technology solutions across access control, CCTV, alarms, monitoring, and systems integration.
Across ANZ, our footprint spans commercial sales and services for security, networking, datacom and telecom product solutions,



as well as a manufacturer of unified video, access and security systems.
This role sits within Wesco Anixter Security Branches (previously Central Security Distribution).
About the Team
At Wesco, we build, connect, power and protect the world.
As a leading provider of business‐to‐business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people.
Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed.
We promote a culture that is grounded in teamwork and respect.
With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings.
Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here.
Founded in **** and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment.
Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
US applicants only, we are an Equal Prospect Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.
#J-*****-Ljbffr

📌 Customer Service Representative (Brisbane)
🏢 Anixter International
📍 Brisbane