Head Of Retention Strategy & Operations (9-Month Cover) (New South Wales)

Head Of Retention Strategy & Operations (9-Month Cover) (New South Wales)

20 Aug
|
HCF GROUP
|
New South Wales

20 Aug

HCF GROUP

New South Wales

Head of Retention Strategy & Operations at HCF leads **** Retention Strategy, delivering initiatives to boost member retention and growth.
Reports to Chief Officer Member Experience and sits on the Member Experience Leadership Team, guiding a data-led cross-functional group across Marketing, Product, Data, Digital, Operations and Member Experience.
This role drives forecasting, governance and executive reporting, shaping a culture of innovation and continuous improvement while embedding
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📌 Head Of Retention Strategy & Operations (9-Month Cover) (New South Wales)
🏢 HCF GROUP
📍 New South Wales

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