Job Description
Sierra Wireless in Australia is seeking a Technical Support Manager 2 to oversee technical support for specific product lines, providing day-to-day leadership and guidance to a team focused on issue resolution and customer satisfaction.
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You will collaborate with engineering, product specialists, field applications, and customer service to develop robust support processes, manage escalations, and drive knowledge management and process improvements across the support organisation.
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📌 Semiconductor Tech Support Lead: Escalations & Team Growth (New South Wales)
🏢 Sierra Wireless
📍 New South Wales
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