Job Description
I'm currently partnering with a well-established organisation that is rolling out a large-scale ERP transformation across multiple environments. This project-first enablement position sitting within the PMO, working day-to-day with Project Managers to drive engagement, adoption, and readiness across the business.
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If you love working in the detail of a transformation program: comms, stakeholder engagement, training, SharePoint, governance- this one is for you.
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The Opportunity:
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As the Project Communications Specialist, you'll support the people-side delivery of a major ERP rollout by:
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Owning the project communications rhythm
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Creating training and enablement materials that actually land with users
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Keeping the project's SharePoint environment clean, structured, and current
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Supporting the PMO with stakeholder analysis, reporting, and continuous improvement
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You'll work across diverse audiences — from production floor teams through to leadership — ensuring every rollout milestone is supported with the right comms, training, and tools.
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What You'll Be Doing:
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Project Communications & Stakeholder Engagement
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Build and deliver targeted communication plans aligned to project milestones
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Coordinate content and delivery for the Monthly Project Newsletter
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Conduct stakeholder analysis (groups, impacts, comms needs) to support PMs
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Develop a wide range of project assets including:
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Posters, briefings, awareness packs, videos, emails, surveys, presentations
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Use Canva to create professional, brand-aligned comms materials
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Establish and manage project mailboxes and distribution lists for centralised comms
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Training Development & ERP Adoption Enablement
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Design and develop user-focused training materials for multiple audiences
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Deliver training sessions (virtual and in-person) to support adoption
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Build learning tools such as:
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User guides, eLearning modules, in-application guidance, quick reference sheets
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Tailor training to suit operational realities in a processing / manufacturing environment
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Use Articulate (Storyline/Rise) to create engaging learning experiences
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SharePoint & Project Information Management
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Own the project SharePoint sites — keeping content accurate, accessible and aligned
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Create structured pages for:
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Communications, training, documentation, status updates, artefacts
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Maintain clean information architecture and intuitive navigation
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Manage permissions and access across stakeholder groups
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Ensure strong document control: versioning, archiving, compliance
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Work with PMs to define and track adoption and engagement metrics
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Collect and analyse user feedback to improve readiness and training effectiveness
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Contribute to lessons learned and recommend improvements to PMO processes
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Use insights to refine comms, training, and SharePoint content continuously
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What We're Looking For:
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5+ years' experience in project communications, enablement, training design, or ERP/system implementation support
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Strong experience working within a PMO or project delivery environment
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Proven ability to develop high-quality training and comms assets for varied audiences
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Solid capability with:
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SharePoint (pages, structure, permissions, version control)
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Canva (branded comms assets)
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Excellent stakeholder engagement and communication skills (written + verbal)
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ERP experience (SAP / Oracle / Dynamics 365 or similar)
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Experience in manufacturing, industrial, food processing or operational environments
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Project certification (PMP, PRINCE2, Agile PM) or strong PMO governance exposure
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#J-*****-Ljbffr

📌 Communications Specialist (Queensland)
🏢 Exclaim IT
📍 Queensland