Job Description
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Lead the design, evolution and delivery of scalable, resilient platforms supporting customer and banker experiences.
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Drive architecture and engineering decisions across multiple squads and technology domains.
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Establish reusable engineering patterns, frameworks and standards that improve delivery speed and quality.
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Shape platform strategy across cloud, APIs, customer engagement services, workflow orchestration and AI-enabled capabilities.
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Champion modern engineering practices including DevSecOps, observability, CI/CD and automated testing.
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Partner with product, architecture, risk and business stakeholders to deliver meaningful customer and business outcomes.
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Ensure security, privacy, operational resilience and responsible AI principles are embedded into platform design and delivery.
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Mentor engineers, influence technical strategy and foster a culture of engineering excellence.
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Requirements
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Experience operating as a Principal Engineer, Lead Engineer or senior technical leader within complex enterprise environments.
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A strong track record designing and delivering large-scale distributed systems and platform capabilities.
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Strong engineering judgement with the ability to balance strategic thinking and hands‐on technical leadership.
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Experience leading architecture decisions across cloud-native, API-driven or customer-facing platforms.
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The ability to influence senior stakeholders across engineering, product, architecture, risk and business teams.
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Experience establishing engineering standards, reusable patterns and platform strategies across multiple teams.
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Strong mentoring and coaching capability, with a passion for growing engineering talent.
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Curiosity and enthusiasm for AI-enabled customer experiences, automation and up-to-date digital platforms.
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Core Competencies
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Demonstrates expertise in designing and delivering scalable, resilient platforms with a focus on cloud, APIs, and AI-enabled capabilities. Proven ability to lead architecture decisions, establish engineering standards, and mentor engineering talent in complex enterprise environments.
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Highest‐signal resume keywords
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Principal Engineer Experience
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Large-Scale Distributed Systems Design
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Cloud‐Native Architecture Leadership
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Engineering Standards Establishment
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Mentoring and Coaching Capability
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ATS Optimization Keywords
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Hard Skills
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Platform Design
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Architecture Decisions
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Distributed Systems
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Cloud Technologies
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API Development
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DevSecOps Practices
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CI/CD Implementation
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Automated Testing
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Engineering Patterns
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AI-Enabled Capabilities
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Soft Skills
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Strategic Thinking
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Technical Leadership
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Influencing Stakeholders
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Curiosity
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Enthusiasm for Automation
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Industry Keywords
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Enterprise Environments
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Customer Engagement Services
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Workflow Orchestration
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Operational Resilience
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Security and Privacy Principles
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📌 Principal Software Engineer, Customer Channels, Data & Ai (New South Wales)
🏢 Jobtailor
📍 New South Wales