Job Description
Permanent | National Australian Brand | Modern Product & Delivery Environment
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If you're a BA who loves owning the problem end‐to‐end, not just writing requirements, but shaping solutions, supporting delivery, and making sure releases land cleanly, this role will tick those boxes nicely.
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This major Australian organisation is modernising its technology ecosystem, and we're looking for a Technology savvy Business Analyst who brings structure, clarity, and delivery discipline across multiple product domains.
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You'll work across Technology teams, Product teams, Engineering teams, and Business SMEs, and play a key role in uplifting the business analysis capability and practices. You'll join an existing team of Business Analysts to benefit from some knowledge transfer, and will support a hands‐on leader who guides this team towards success.
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If you enjoy being the connective tissue between technology and the business in a BA capacity, you'll thrive here!
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What you'll be doing:
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Requirements & Discovery
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Lead interviews, workshops, and discovery sessions across multiple business units.
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Analyse current‐state processes and identify improvement opportunities.
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Produce high‐quality artefacts, user stories, acceptance criteria, process flows, wireframes, data mapping.
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Break down features into transparent, dev‐ready stories.
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Solution Design & Technical Analysis
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Work with Engineering and Architecture teams to validate feasibility.
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Document functional specs, data flows, integration requirements, and API‐related artefacts.
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Support API design discussions by capturing business rules and data contracts.
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Delivery Execution & Quality Assurance
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Facilitate sprint ceremonies and drive alignment across squads.
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Own delivery reporting, risks, and quality metrics.
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Ensure UAT readiness and manage defect triage.
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Maintain end‐to‐end traceability across delivery stages.
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Stakeholder Engagement & Communication
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Build strong relationships across a national stakeholder base.
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Translate technical concepts into business language (and vice versa).
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Support pipeline planning and capacity discussions with the Head of Delivery.
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What you bring:
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4+ years' experience as a Business Analyst in an Enterprise level technology delivery environment.
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Deep proficiency in requirements documentation and backlog management.
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Solid understanding of SDLC, APIs, integrations, and data flows.
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Confident stakeholder engagement across business and technical audiences.
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Experience with Jira, Confluence, or similar tooling.
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Tertiary qualifications or BA/Agile certifications (IIBA, CBAP, CCBA, CSPO, PSM) are a bonus.
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📌 Technical Business Analyst (New South Wales)
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