Job Description
Epson, a leader in printer and imaging markets, is seeking an IT guru to join our Pre‐Sales team supporting our growing office and commercial print businesses.
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Reporting to our Team Leader Pre‐Sales, this role will act as a technical representative for our Victorian sales operations, supporting our sales team, dealers and customers.
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Hawthorn Location + Free Parking
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Key Responsibilities
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Configure, test, and troubleshoot print solutions in diverse IT environments.
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Collaborate with the sales team & service team to understand client requirements and develop tailored solutions.
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Provide technical pre‐sales support, including product demonstrations, proofs‐of‐concept, and customer events.
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Lead technical presentations, training, and workshops to demonstrate the value of Epson technology to clients.
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Assisting with installations either remotely or on‐site at customer locations.
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Highly Desirable Skills & Experience
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IT Network Integration:n
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Extensive knowledge of networking protocols and infrastructure.
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Ability to troubleshoot and resolve issues related to network configuration.
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Technical Pre‐Sales & Solution Design:n
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Ability to translate customer requirements into effective technical solutions, product configurations, and service offerings.
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Experience in presenting complex solutions to both technical and non‐technical audiences.
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Print experience (advantageous but not essential):n
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Background with A3 Multifunction Devices or Large Format printers (in Photo, proofing, signage, or textile).
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Experience with third‐party print management software such as PaperCut.
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Project Management and Collaboration:n
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Exceptional communication skills, and ability to deliver effective training.
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Robust collaboration skills to work with cross‐functional teams.
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Ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.
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Qualifications or certification in these areas will be highly regarded.
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If you meet the criteria above, are looking for a company with a positive culture and a work‐life balance, we'd love to hear from you!
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📌 Pre-Sales Engineer (Victoria)
🏢 Epson Australia
📍 Victoria