Job Description
Epson, a leader in printer and imaging markets, is seeking an IT guru to join our Pre‐Sales team supporting our growing office and commercial print businesses.
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Reporting to our Team Leader Pre‐Sales, this role will act as a technical representative for our Victorian sales operations, supporting our sales team, dealers and customers.
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Key Responsibilities
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Support cut‐sheet and large format print applications.
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Configure, test, and troubleshoot print solutions in diverse IT environments.
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Collaborate with the sales team & service team to understand client requirements and develop tailored solutions.
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Provide technical pre‐sales support, including product demonstrations, proofs‐of‐concept, and customer events.
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Lead technical presentations, training, and workshops to demonstrate the value of Epson technology to clients.
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Assist with installations either remotely or on‐site at customer locations.
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Highly Desirable Skills & Experience
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IT Network Integration – Extensive knowledge of networking protocols and infrastructure; ability to troubleshoot and resolve issues related to network configuration.
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Technical Pre‐Sales & Solution Design – Ability to translate customer requirements into effective technical solutions, product configurations, and service offerings; experience in presenting complex solutions to both technical and non‐technical audiences.
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Print Experience (advantageous but not essential) – Background with A3 Multifunction Devices or Large Format printers (in Photo, proofing, signage, or textile); experience with third‐party print management software such as PaperCut.
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Project Management and Collaboration – Exceptional communication skills and ability to deliver effective training; strong collaboration skills to work with cross‐functional teams; ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.
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Qualifications or certification in these areas will be highly regarded.
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Advantages
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Hawthorn location + free parking.
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We look for candidates who meet the criteria above and are excited to be part of a positive culture with a focus on work‐life balance.
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📌 Pre-Sales Engineer - Document Solutions (South Australia)
🏢 Epson Group
📍 South Australia