Job Description
Overview
n
Join to apply for the Senior IT Compliance and Risk Analyst role at NSW Department of Customer Service.
n
Application details: 4 days ago Be among the first 25 applicants.
n
NSW Department of Customer Service provided pay range
n
This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
n
Base pay range
n
Clerk Grade: 9/10
n Salary Range: $129,464 - $142,665 plus superannuation and leave loading
n
Employment Type: Full-Time, Ongoing
n Location: Sydney - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.
n
Application Closing: Monday, 15th September **** [9:59am]
n
About Us
n
Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We focus on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
n
About the team
n
Government Shared Services (GSS) is a division in DCS leading streamlined processes and shared services to allow our people to better focus on customers and delivering services. We are delivering a roadmap to leverage technology, streamline processes, replace legacy systems, and deliver a consistent experience to more than 100 agencies across 8 NSW Government Departments.
n
Join a dynamic team that coordinates audits and compliance and oversees risk frameworks to support secure and high-quality service delivery. The team supports:
n
n
Internal and external audits: including ISO standards, ISMS, Audit Office, CISO
n
Attestations: ASAE **** attestations and deliverables for BPO services
n
Risk Management: CIO-led operational and service continuity risks and ISMS-aligned risk controls
n
n
Responsibilities
n
n




Coordinate and monitor audit and risk activities to ensure timely completion of reviews, compliance actions, and follow-up on findings in line with agreed obligations.
n
Engage with stakeholders and provide expert advice to ensure they understand their responsibilities and contribute to achieving required outcomes on time.
n
Support the development and continuous improvement of systems, tools, and processes that enhance the effectiveness and quality of risk, compliance, and reporting functions.
n
Contribute to the creation and refinement of policies and standards to improve accuracy, efficiency, and timeliness of compliance and risk management practices within ICT.
n
n
About You
n
The successful candidate must demonstrate robust capabilities in:
n
n
Experience with technology teams managing ICT risks and contributing to audit outcomes
n
Experience managing diverse stakeholder groups and coordinating input into responses and delivery plans
n
Experience collaborating with internal and external audit teams to support programs of work
n
n
What we need from you
n
An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your skills and experience align to the role, including motivation for applying.
n
Please note that assessments will be conducted for this role, including application review, interview, workplace assessment, and reference checks. A talent pool may be created for future vacancies.
n
Salary Grade 9/10, base salary starting at $129,464 plus superannuation.
n
For enquiries, contact Michael Yoon at
******.
n
Closing Date: Monday, 15th September **** [9:59am].
n
Careers at Department of Customer Service
n
A career at DCS offers opportunities to improve government services and contribute to reform across NSW. We are focused on customer service, digital transformation, and regulatory reform.
n
Belong in our diverse and inclusive workplace
#J-*****-Ljbffr

📌 Senior It Compliance And Risk Analyst (New South Wales)
🏢 the original
📍 New South Wales