Job Description
Support the ongoing operation and optimisation of Workday and connected people systems, with a focus on reliability, data quality and user experience
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Maintain configuration across relevant Workday modules (HCM, Advanced Compensation, Recruiting, Talent & Performance, Absence & Time Tracking), including tenant setup, business processes, security, integrations, reporting and mass data activities
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Support exploration and adoption of recent platform capability, including AI-enabled features and other opportunities to improve how work gets done
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Work alongside our stakeholders to understand business needs, solve problems and deliver fit-for-purpose platform improvements
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Investigate issues, assess impacts and translate requirements into practical system changes, workarounds or recommendations
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Coordinate release activity, testing and deployment to ensure changes are implemented safely and effectively
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Manage requests and system incidents end to end, escalating where needed and keeping stakeholders informed
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Contribute to process simplification, automation and self-service improvements that reduce manual effort and improve employee and leader experience
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Represent the People Systems team on key projects for People & Culture
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Requirements
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Broad knowledge of the HR Tech landscape
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At least 2 years hands‐on experience configuring Workday HCM (in‐house or consulting) across multiple functional areas as listed above
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Proven experience configuring business processes, security, reporting and data loads; exposure to integrations is an advantage.
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Understanding of people processes and how they translate into practical system design
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Ability to troubleshoot issues, manage requests, ticketing triage and resolution
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Strong stakeholder engagement, communication and prioritisation skills, with the ability to balance BAU support and project delivery
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A proactive, curious and detail -oriented approach, with a continuous improvement mindset and a strong focus on user experience.
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Experience with (or displayed interest in) automations, AI best practice & agents is advantageous
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Core Competencies
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Demonstrates expertise in configuring Workday HCM across multiple functional areas, with a strong focus on data quality, user experience, and process optimization. Proficient in stakeholder engagement and problem-solving to deliver effective platform improvements and automation solutions.
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Highest-signal resume keywords
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Workday HCM Configuration
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Business Process Configuration
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Stakeholder Engagement
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Data Quality Management
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Automation and AI Best Practices
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ATS Optimization Keywords
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Hard Skills
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Workday HCM
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Advanced Compensation
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Recruiting
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Talent & Performance
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Absence & Time Tracking
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Business Process Configuration
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Reporting
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Data Loads
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Integrations
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Troubleshooting
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Soft Skills
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Communication
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Prioritization
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Detail-Oriented
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Proactive Approach
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Curiosity
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Industry Keywords
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People Systems
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Process Simplification
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User Experience
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Continuous Improvement
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Tools & Technologies
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HR Tech Landscape
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Ticketing Systems
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📌 People Systems Analyst (Sydney)
🏢 Jobtailor
📍 Sydney