Job Description
Lead with purpose | Deliver results | Create unforgettable experiences
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At Vibe Hotel Sydney, we don't just welcome guests—we create memorable moments. We're looking for an exceptional Hotel General Manager to lead our vibrant hotel and inspire a passionate team to deliver outstanding guest experiences while driving strong commercial performance.
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Perfectly positioned in the heart of Sydney CBD, Vibe Hotel Sydney features 198 guest rooms and suites, flexible conference and meeting spaces for up to 200 delegates theatre-style, and the vibrant Storehouse Sydney Central Café and Bar. With premium facilities including a rooftop pool and gym, plus easy access to major transport hubs and Sydney's top attractions, the hotel delivers exceptional experiences for both business and leisure guests.
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About the Role
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Reporting to the Area General Manager, you'll take full ownership of the hotel's day-to-day operations, commercial success and team culture. Leading a diverse team across Rooms, Food & Beverage, Conferencing and Support Services, you'll drive performance across every aspect of the business while ensuring every guest enjoys an exceptional stay.
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This is a highly visible leadership role requiring equal parts operational excellence, commercial acumen and people leadership.
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What You'll Be Doing
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Oversee all aspects of hotel operations across Rooms, Food & Beverage, Events and Maintenance, ensuring operational excellence, exceptional guest experiences and consistent delivery of brand standards while managing critical incidents and after-hours matters.
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Drive commercial performance through strategic revenue, sales and marketing initiatives, maximising Net RevPAR, profitability, market share and overall business outcomes.
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Manage budgets, forecasting, financial reporting and cost-control measures, ensuring labour efficiency, effective debtor management and strong operational performance.
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Lead, coaches and develops high-performing teams through recruitment, onboarding,



performance management, succession planning and talent development, while fostering an inclusive and collaborative workplace culture.
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Build and maintains strong relationships with owners, corporate stakeholders, suppliers and community partners, providing regular business updates, leading property inspections and owner meetings, and overseeing CAPEX planning initiatives.
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What You'll Bring
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5+ years' experience in a senior hotel leadership role, ideally as a Hotel General Manager
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Demonstrated success leading Rooms, Food & Beverage and Conference & Events operations.
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Strong commercial background with proven experience growing revenue and profitability.
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Experience managing hotel budgets, forecasting, business planning and asset management.
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Inspirational leadership style with the ability to engage, motivate and develop high-performing teams.
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Solid coaching and talent development capability.
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High emotional intelligence and the confidence to navigate complex stakeholder relationships.
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Proven ability to lead through change and drive continuous improvement.
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Strong understanding of revenue management principles and hotel performance metrics.
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Sound knowledge of workforce planning, labour management and compliance requirements.
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Ability to analyse business performance and execute strategies that deliver results.
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Understanding of WHS, food safety and hotel compliance requirements.
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Full, unrestricted Australian working rights (sponsorship is not available for this position).
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Why Join TFE Hotels?
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At TFE Hotels, we believe our people are the heart of our success. You'll have the opportunity to lead one of Sydney's most dynamic hotels while being supported by a progressive organisation that invests in its leaders and celebrates innovation, collaboration and results.
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If you're a hands-on hotel leader with a proven track record of growing revenue, building high-performing teams, and creating a culture where people thrive, we want to hear from you.
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📌 Hotel General Manager (New South Wales)
🏢 TFE Hotels
📍 New South Wales