Be ready to elevate your skills and ability.
Join our hotel community, and you can surpass your own expectations as well as those of our guests.
We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft.
When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticatedluxury accommodation, world-class dining, and impeccable hospitality.
The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience.
The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to **** delegates.
Job Description
Bistro Suzette, a distinguished French-inspired dining destination celebrated for its refined ambiance and culinary excellence, is inviting passionate and service-focused Food and beverage attendants to join our vibrant team.
In this role, you will be responsible for providing exceptional dining experiences to our guests while maintaining the highest standards of service and professionalism.
What you will be doing:
Greet and seat guests, ensuring a warm and welcoming atmosphere
Take food and beverage orders accurately and efficiently
Serve food and drinks in a timely and professional manner
Maintain cleanliness and organization of assigned section
Assist in setting up and breaking down dining areas
Process payments and handle cash and credit transactions
Communicate effectively with kitchen staff to ensure order accuracy
Respond promptly to guest inquiries and concerns




Adhere to all food safety and hygiene regulations
Collaborate with team members to ensure smooth service operations
Upsell menu items and promote daily specials
Assist in maintaining inventory and restocking supplies as needed.
Qualifications
You will excel in this role if you have:
High school diploma or equivalent
Food Handler's Certificate (required)
Responsible Service of Alcohol (RSA) certification (required)
Previous experience in food service or hospitality industry (preferred)
Solid customer service skills with a friendly and professional demeanor
Excellent communication skills, both verbal and written
Proficiency in food and beverage service techniques
Ability to work efficiently in a fast-paced environment
Basic math skills for handling cash and credit transactions
Knowledge of food and wine pairing (preferred)
Understanding of dietary restrictions and allergies
Physical ability to stand for extended periods and lift up to 25 pounds
Flexibility to work various shifts, including weekends and holidays.
Additional Information
Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities.
We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best.
Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community, with:
Discounts for ambassadors, families and friendsat Accor Hotelsworldwide
Complimentary hotel stay package to celebrate your work anniversary
Secure parking in the centre of Brisbane for only $10 per day
Direct access to Central train station
Complimentary food in the ambassador dining room
Laundered uniforms.
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