Permanent - Full time, Mid-senior, Senior
Help us define and deliver our experience vision across the platforms that power Macquarie's business-to-business banking customers.
Working within the Research and Design team, reporting to the Design Lead, you will play a pivotal role in ensuring that Macquarie creates exceptional experiences for the businesses and customers we serve, across desktop and mobile.
We are a global financial services group operating in 30 markets with 57 years of unbroken profitability.
At Macquarie, you're empowered to shape a career that is fulfilling and creates value.
You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.
What role will you play?
As an instrumental player, you'll be pivotal in shaping and advancing our design standards.
Your role involves crafting innovative and user-friendly UX/UI solutions that address complex challenges while aligning with our vision and organisational goals.
As a senior member in our team, you'll drive user-centered design activities, pushing the boundaries of conventional thinking and forging new methodologies to navigate intricate design issues — including designing AI-native, working directly in tools like Claude to move fast from concept to high-fidelity output.
Your expertise will also be key in designing and leading workshops that foster ideation and iteration, whether working with small teams or large groups, and regardless of whether the collaboration is remote or in-person.
In this collaborative environment, you'll work alongside Business Analysts, Engineers, Product Managers, Researchers, and Designers to tackle problems and strategically prioritise design activities and research.
You'll stand as a champion for our customers, translating research findings into compelling narratives and sharing them with diverse audiences through detailed reports and persuasive presentations.




You'll also mentor and support less experienced designers in the team, helping to grow their craft and connect their work to the broader practice, and contribute to our shared design system, patterns and accessibility standards.
What you offer
5+ years working as a UX and UI Designer or Product Designer, including experience conducting UX research
Formal education in a relevant field such as Design, Research, Human Computer-Interaction, or similar
Shipped multiple digital products and understand what it takes to create exceptional customer experiences
Excellent portfolio showcasing in-depth knowledge and experience of UX and UI for mobile, desktop and web-based applications.
A focus on native mobile is highly regarded
End-to-end experience of managing design activities across the user-centered design process including strong design research skills, iterative design and prototyping and facilitation of usability testing
AI-native approach to design, comfortable creating high-quality artefacts such as personas, journey maps, task models, wireframes and interactive prototypes directly through AI tools, with minimal reliance on traditional design software
Experience with AI prompting for design workflows, preferably with Claude Comfortable working in an Agile environment and resilience in the face of shifting priorities
Boundless curiosity about how people use technology and how to create great experiences
Highly regarded: experience with strata or property-related processes, or working in a business-to- business / customer relationship environment
What we offer
At Macquarie,



you're empowered to shape a career that's rewarding in all the ways that matter most to you.
Macquarie employees can access a wide range of benefits which, depending on employment type, include:
1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
Access to Employee Assistance Program and wellbeing perks including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment
About Banking and Financial Services
Banking and Financial Services is our technology-driven retail bank.
You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business or investing to manage wealth.
Inclusion at Macquarie
We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected.
Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable adjustments to individuals who may need support during the recruitment process and employment.
If you require an adjustment, please let us know during the application process.
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📌 Senior Product Designer (New South Wales)
🏢 Macquarie Bank
📍 New South Wales