Design and develop ServiceNow solutions across ITSM, ITOM, CSM, HRSD, and SecOps modules
Configure workflows, UI policies, business rules, and integrations
Translate business requirements into technical solutions
Lead technical delivery and support end-to-end implementations
Ensure adherence to ServiceNow best practices and development standards
Support integrations with external systems using REST/SOAP APIs and MID Server
Troubleshoot issues and optimise platform performance
Collaborate with architects, stakeholders, and delivery teams
Requirements
Currently hold Australian security clearance
Robust hands-on ServiceNow development and configuration experience
Experience with integrations and data migration
Good understanding of ITIL processes
Ability to work in Agile delivery environments
Interest in expanding skills into other ITSM tools, Cloud, AIOps, or Security
Core Competencies




Demonstrates expertise in designing and developing ServiceNow solutions across various modules, with a strong focus on ITSM, ITOM, CSM, HRSD, and SecOps.
Proficient in translating business requirements into technical solutions while ensuring adherence to best practices and standards.
Highest-signal resume keywords
ServiceNow Development
ServiceNow Configuration
REST/SOAP API Integrations
ITIL Processes
Agile Delivery
ATS Optimization Keywords
Hard Skills
ServiceNow Solutions Design
Workflow Configuration
Business Rule Development
Data Migration
Platform Performance Optimization
Soft Skills
Collaboration
Problem-Solving
Certifications & Qualifications
Australian Security Clearance
Industry Keywords
ITSM
ITOM
CSM
HRSD
SecOps
Tools & Technologies
ServiceNow
MID Server
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📌 Senior Servicenow Technical Consultant (New South Wales)
🏢 Jobtailor
📍 New South Wales