20 Aug
|
Event Hospitality & Entertainment
|
New South Wales
20 Aug
Event Hospitality & Entertainment
New South Wales
Rydges Sydney Airport, 8 Arrival Court, Sydney International Airport, Recent South Wales, Australia
Posted Sunday 19 July **** at 2:00 pm | Expires Thursday 20 August **** at 1:59 pm
Key Responsibilities
Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
Deliver exceptional guest service, including check‐ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required.
What You'll Bring
Previous experience in front office or overnight hotel operations acting as the manager on duty.
Strong guest service capability,
with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
Highly proficient in front office systems, night audit processes, and hotel property management software.
Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
Well‐developed communication and leadership skills, supervising night staff and maintaining effective inter‐departmental collaboration.
Comprehensive knowledge of WH&S; guidelines, hotel operational procedures, and local area information relevant to guest experience.
How You Work
Hands‐on and non‐hierarchical — leads from the front.
Resilient and solutions‐focused — stays calm, moves fast.
Growth mindset — learns, shares, and levels up others.
Benefits
50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.
#J-*****-Ljbffr
📌 Night Manager - Rydges Sydney Airport (New South Wales)
🏢 Event Hospitality & Entertainment
📍 New South Wales