Job Description
Civil Design, Inc. (CDI) is a multi-disciplined civil engineering firm offering civil site, structural, land surveying, and GIS services. Since its founding in ****, our team has grown to over 150 team members with six locations. We operate in three states serving our six service lines - Infrastructure + Analytics, Site, Structures, Survey, Transportation, and Water Resources. We have office locations in Missouri – St. Louis and Jefferson City, Illinois - Collinsville and Effingham and Kentucky – Louisville and Prestonsburg.
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We are looking for a Hospitality Specialist to support our CDI mission in Building Stronger Communities. By supporting the daily needs of the CDI team, you will be supporting our mission and developing a better tomorrow.
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Be a part of the CDI Mission: The ideal candidate brings both task orientated and people mindset - committed to collaboration and making a meaningful difference. CDI values people-first culture and encourages versatile scheduling to help each team member reach their ideal work-life balance.
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About the Role:
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Schedule:
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Part-Time; 32 hours per week. 8:00-3:00 pm Monday through Thursday and 8-12 on Friday, with a 30-minute unpaid lunch each day.
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Job Description:
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Hospitality specialists are primarily tasked with welcoming visitors and creating a warm and friendly atmosphere to make both guests and our team comfortable. This position will report to the President and the People Success Leader, and be part of a team of hospitality specialists across our other offices. Based in the St. Louis office, this position will work with many of the service leaders and support a variety of areas within the company including operations, office management, and facilities. This role plays a key role in front desk operations, office space logistics,



event planning and other special projects as assigned.
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Hospitality:
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Answers phones, communicates via email, and interacts professionally with clients, customers, and team members each day
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Demonstrates problem-solving abilities and handles issues professionally and efficiently
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Distribute organization-wide communication to team members and prepares new hire materials
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Maintains a welcoming, clean work area that is organized and free of clutter
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Prioritizes safety and security when managing the front desk operations
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Ensure the highest level of confidentiality and professionalism in all interactions, handling sensitive information with discretion and integrity
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Operational Duties:
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Handles purchasing gift cards as necessary
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Partners with People Success team on new team member workstation set up
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Organizes and supports travel reservations (e.g. hotels, cars, and conferences) requested by team members
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Manages President's calendar by adding and updating applicable events and reminders
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Supports President and People Success Lead with administrative tasks and special projects as needed
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Office Space:
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Collaborates with vendors to ensure all requests are handled promptly (such as virtual technology services, copiers/printers, plant company, other office supplies, etc. )
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Responsible for daily mail or courier needs
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Maintains a clean office environment between third-party cleanings
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Helps with furniture tracking and order purchasing as needed
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Manages office map and seating availability for office location
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Orders and stocks office and safety supplies, office snacks and drinks to ensure the office maintains CDI hospitality standards
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Prepares meeting rooms for interviews, internal meetings, CDI events, or external meetings
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Helps with in office decorating as needed to create an inviting space for team members and guests
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Events:
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Helps set up and coordinate internal company wide meetings
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Assists with coordinating office events in partnership with internal committees, People Success team, Hospitality team or President
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Other duties as assigned or tasked for special events – during these events hours may be flexed
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Requirements
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High school diploma
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Friendly, helpful, and customer service-oriented attitude
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Detail oriented, with strong organizational and time management skills
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Strong ability to problem solve and solution focused mindset
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Corresponds effectively and professionally in both oral and written communication
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Ability to work core hours when the office is open for clients and the CDI team
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Proficient in Microsoft Word, Excel, Outlook, and Teams
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Prolonged periods of sitting or standing; frequent bending, twisting and reaching; must be able to frequently lift 30 lbs.
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The anticipated base hourly rate range for this position is $*****-$*****/hour. Compensation will vary based upon relevant experience, education, skill level, and other compensable factors.
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Additional Postings available from Civil Design, Inc.
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