Job Description
AutoGrab is on a mission to reshape the automotive industry with data-driven, intelligent technology. Backed by leading investors and trusted by major OEMs, marketplaces, and dealer groups, we're building the infrastructure powering the future of vehicle trading.
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We've been recognised in the AFR Fast Starters, LinkedIn's top 25 Start ups and Deloitte Tech Fast 50 lists, reflecting our rapid growth, strong market demand, and relentless pursuit of innovation.
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As such, we're looking for a technically strong, customer-focused problem solver to help shape the next generation of our API-driven automotive intelligence products. If you love working across engineering, product, and customer teams—and you enjoy building things, explaining things, and fixing things—this is the role for you.
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What you'll be doing
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Partner with Engineering & Product to shape the roadmap of our API products - bringing customer feedback, technical insight, and market signals into the planning process.
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Work directly with customers on solution design, architecture support, and hands‐on integration guidance.
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Lead pre‐sales technical conversations, helping prospects understand integration options, API capabilities, and proposed solutions.
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Run technical workshops or training sessions to help customers and partners get the most out of Autograb's platform.
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Troubleshoot escalated technical support issues, acting as the long‐term technical owner for high‐value customers.
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Create integration documentation, API guides, OpenAPI/Swagger definitions, and proofs of concept to support fast and reliable onboarding.
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Build and maintain relationships with new and existing customers, helping them discover and adopt additional Autograb products.
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Inform and maintain commercial rate cards, and support commercial optimisation across our product suite.
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Who you are
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You're a strong communicator who can explain technical concepts simply.
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You enjoy diving into APIs, data flows, and debugging integration issues.
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You're equally comfortable in pre‐sales conversations and post‐sales technical ownership.
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You love working cross‐functionally, you sit comfortably between product, engineering, sales, and customer teams.
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You're customer‐obsessed and see long‐term relationships as part of your craft.
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You enjoy both hands‐on technical work and business‐focused conversations.
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Solid experience with REST APIs, Postman, JSON, authentication flows, and API debugging.
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Experience supporting or implementing system integrations (CRM, DMS, inventory, advertising platforms, analytics tools, etc.).
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Experience with OpenAPI/Swagger for documenting API schemas and helping customers integrate.
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Ability to facilitate workshops, training sessions, or solution‐design discussions with technical and non‐technical stakeholders.
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Strong pre‐sales skills, including scoping, requirements gathering,



and solution pitching.
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Ability to create clear technical documentation, diagrams, and POCs.
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Strong problem‐solving skills with a structured debugging mindset.
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Experience in customer‐facing technical roles (solutions engineering, sales engineering, TAM, integration engineering, etc.).
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Competency with basic SQL or data‐querying tools (recommended).
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Understanding of cloud platforms (AWS/GCP/Azure) and event‐driven patterns like webhooks.
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Awareness of data privacy, security best practices, and safe data‐handling within integrations.
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Nice‐to‐have: experience in automotive, marketplaces, SaaS, or B2B API products.
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What You'll Get
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Direct influence over the roadmap for AutoGrab's API products.
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A varied and engaging role spanning technical delivery, product strategy, documentation, workshops, and customer engagement.
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A quick‐paced environment where your work has a visible, meaningful impact on both customers and internal teams.
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Clear opportunities to grow into product, engineering, or commercial leadership pathways as the business scales.
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Why Join AutoGrab?
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Be part of a high‐growth, purpose‐driven technology company shaping the future of automotive and finance.
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Work alongside a supportive, highly experienced leadership team.
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Thrive in a dynamic, collaborative culture that genuinely invests in your development.
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Join a global business with offices across Australia, the UK, and Asia, and ambitious international expansion ahead.
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#J-*****-Ljbffr

📌 Technical Presales Engineer (Victoria)
🏢 AutoGrab
📍 Victoria