Job Description
We are seeking a highly experienced and operationally focused Senior Manager or General Manager to lead the day‐to‐day operations of our nursing agency based in Toowoomba, QLD ****. This role is ideal for a and 8–10 years of industry experience who thrives in fast‐paced environments and is passionate about delivering high‐quality healthcare services through strong operational execution.
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Key Responsibilities
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Provide direct operational leadership across all aspects of the nursing agency, ensuring efficient service delivery and workforce management.
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Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
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Manage and optimise staffing, workforce planning and talent acquisition to meet client needs.
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Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
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Drive business growth through client engagement, service expansion and operational efficiencies.
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Ensure high standards of patient care, staff performance and customer satisfaction.
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Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
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Lead, mentor and develop a high‐performing team, fostering a culture of excellence, accountability and continuous improvement.
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Implement quality assurance and risk management strategies to maintain a safe and effective service.




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Key Selection Criteria
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Minimum 8–10 years of experience in the healthcare or nursing agency industry, with senior leadership experience.
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Strong knowledge of regulatory and compliance requirements in the Australian healthcare sector.
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Proven ability to manage operations, workforce planning and service delivery in a quick‐paced environment.
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Demonstrated experience in financial management, budgeting and business growth strategies.
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Excellent stakeholder engagement, communication and leadership skills.
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Ability to drive continuous improvement, innovation, and strategic initiatives.
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Experience working in a regional or rural healthcare setting (highly desirable).
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What We Offer
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A leadership opportunity within a well‐established nursing agency.
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Competitive salary package and benefits.
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Relocation Assistance.
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Supportive team environment with professional development opportunities.
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The chance to make a meaningful impact in regional healthcare services.
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Direct applicants only – No recruitment agencies please, no visa sponsorship.
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Seniority Level: Director
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Employment Type: Full‐time
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Job Function: General Business, Management, and Health Care Provider
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Industries: Nursing Homes and Residential Care Facilities, Hospitals and Health Care, and Public Health
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📌 General Manager (Nursing Agency) (Toowoomba)
🏢 ARA Group
📍 Toowoomba