Job Description
Most senior individual contributor in the APAC account management team, with a genuine pathway to Director
n
Own and grow the company's largest and most strategic corporate accounts, including million dollar relationships
n
Join a high-growth, tech-enabled flexible living operator with ****+ apartments across 10 global cities
n
Be part of a full commercial rebuild, backed by new senior leadership and serious growth ambitions
n
High autonomy, real commercial ownership, and a no-egos team culture
n
The Company You'll Join
n
They're a high-growth flexible living operator and technology platform disrupting the serviced apartment and corporate housing space across APAC and Europe. Founded in Sydney in ****, the business was born out of frustration with the limited options for business travel and relocation, and has since grown to more than **** premium apartments across 10 major cities including Sydney, Melbourne, Brisbane, Auckland, London and Dublin.
n
The company connects contracted corporate travel demand with living-sector assets, delivering a consistent brand and guest experience through technology. Clients include enterprise, government, insurance and SME accounts, alongside project-based business such as production companies and sports teams.
n
The business is entering a significant growth phase, with new senior commercial leadership on board and a full rebuild of the commercial function underway. This is a rare chance to join at the ground floor of that rebuild and help shape how enterprise account management is done.
n
You'll join a no-egos, collaborative culture built around curiosity, courage and empathy,



where the team genuinely serves three stakeholders in every decision: the guest, the colleague and the owner.
n
The Impact You'll Make
n
As National Account Manager, you'll be the most senior individual contributor in the APAC account management team, owning a portfolio of the company's highest-value and most strategically complex corporate accounts. Top tier accounts sit at around the million dollar annual spend mark.
n
This is not a reactive relationship maintenance role. You'll develop written account plans, build multi-threaded relationships across procurement, HR, travel and finance stakeholders, lead commercial negotiations on rate reviews and multi-year agreements, and identify expansion opportunities before clients ask for them.
n
You'll deliver QBRs with genuine commercial insight, track portfolio metrics like NRR and expansion revenue, and grow wallet share by taking clients from single-city bookings to multi-market programs.
n
You'll also mentor Account Managers, contribute to team playbooks, and operate as a trusted senior voice in the team. The pathway from this role to Director is real, and the business will invest in you accordingly.
n
You'll report to the Director of Account Management APAC, based in Sydney, with a high degree of autonomy from day one.
n




Beyond the role itself, you'll enjoy flexible hybrid working from pet-friendly offices, regular social events, a real focus on well-being, genuine investment in your professional development, and the chance to take your career global, with teams across Australia, New Zealand, the UK and Ireland.
n
The Experience You'll Bring
n
A proven track record retaining and growing a complex, high-value client portfolio, ideally in corporate travel, corporate accommodation, serviced apartments or related skilled services
n
Backgrounds in conferencing and events, corporate travel platforms or national account functions within major hotel groups will also be considered
n
An existing network across the corporate travel ecosystem is highly valued, whether that's TMCs, travel consortia, accommodation programs or corporate booking channels
n
Commercial confidence to lead rate negotiations, discuss margin trade-offs and present to CFOs without needing to escalated
n
Strategic account thinking: multi-year potential, stakeholder mapping, structured engagement cadences and disciplined CRM hygiene
n
Culturally, you bring zero ego, genuine curiosity and a "we-over-I mindset" - you're resilient, self-directed and don't need to be chased for activity.
n
If you're looking for a role where your contribution is visible and your growth is taken seriously, this could be for you. On offer is a competitive base salary plus performance incentives, and the chance to build something from the ground up in a business on a steep growth trajectory.
#J-*****-Ljbffr

📌 National Account Manager (New South Wales)
🏢 ReillyScott
📍 New South Wales