Job Description
Software Account Representative (Australia and New Zealand)
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For over 125 years, Thryv has helped local businesses compete and win. We've evolved from print directories to cutting‐edge digital marketing, automation and SaaS tools — empowering SMBs to save time, communicate better and get paid faster. We're not just selling software. We're selling time, sanity and success.
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Work remotely, meet locally. Close deals. Earn commission. Grow fast.
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THE OPPORTUNITY
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Thryv is looking for a driven, personable Software Account Representative to join our growing sales team across Australia and New Zealand. This is a hybrid role — remote‐first, with real local impact.
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You'll spend around 70% of your time connecting with Aussie and Kiwi business owners over the phone, and 30% meeting them face‐to‐face in your local market. You'll gain hands‐on experience across the full sales cycle — from prospecting and pitching through to closing and nurturing clients post‐sale — and position yourself for fast‐tracked promotion into our highest‐paid Business Advisor roles.
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This role is open to parents returning to the workforce and versatile arrangements are genuinely on the table. The total package is $100K, with the potential to earn more through performance. If you're driven, personable and ready to make an impact — this is your launchpad.
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WHAT YOU'LL BE DOING
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Proactively self‐source leads and connect with business owners via phone, SMS, email and virtual meetings (approximately 70% of your time)
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Meet clients face‐to‐face in your local market to build trust and close deals (approximately 30% of your time)
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Manage the full sales cycle — from first contact and pitching through to close and 6 months of post‐sale account management
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Collaborate with Software Sales and Client Success Managers to deliver demos and turn curiosity into commitment
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Achieve monthly sales targets and activity KPIs with personal accountability and discipline
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Maintain clean pipeline records and manage your own follow‐up cadence across calls, texts and emails
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Dedicate time each day to training, coaching and continuously levelling up your skills
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WHAT MAKES YOU STAND OUT
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Proven full sales cycle experience — you've prospected, pitched, closed and managed accounts independently
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Driven and dynamic — goal‐oriented, resilient and thriving in a fast‐paced, performance‐focused environment
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A natural communicator — you build trust quickly and tailor your message to different business owners
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Tech confident — comfortable learning new systems and using tools like Thryv to work smarter
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Commercially aware — you understand what matters to business owners and use that knowledge in every conversation
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Relationship‐focused — your work doesn't end at the close, you genuinely invest in your clients' success
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Call centre or corporate experience is nice to have — but mindset, hustle and results matter most
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WHY YOU'LL LOVE IT HERE
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Career progression - Fast‐tracked growth into our highest‐paid Business Advisor roles
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$100K package - Base + commission, with uncapped earning for strong performers
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Flexible hours - Real flexibility — we welcome parents back to work with open arms
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Local impact - Build relationships in your community via virtual and face‐to‐face sales
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Supportive culture - Daily coaching, team huddles and a fun, values‐driven team
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Annual reviews - Strong performance gets noticed, recognised and rewarded
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RECRUITMENT TIMELINE
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Candidates are encouraged to review the anticipated recruitment timeline below when considering their application. Please note that activities will occur on a rolling basis throughout the recruitment period.
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Shortlisting: Commencing from the date of advertising and continuing on a rolling basis
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Assessment and interviews (face‐to‐face): Conducted on a rolling basis throughout the advertising period
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Final decisions: Made progressively as suitable candidates are identified
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Ready to launch your sales career?
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Apply now and help local businesses thrive.
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For further information, please contact Shannon Rooney, Team Leader, Talent Acquisition, on ************ or via email at
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#J-*****-Ljbffr

📌 Software Account Representative (Australia And New Zealand) (New South Wales)
🏢 Thryv
📍 New South Wales