Job Description
About the Role
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As the Outdoor Blinds Installation Manager, you will be managing and controlling all After Sales Customer Service functions to ensure the efficient and timely installation of our Outdoor Blinds. This is a fast‐paced office position based at our Wangara office, working alongside a team of Installation Managers for various products in our range.
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Key Responsibilities
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Plan, order, and schedule all required products to ensure on‐time delivery and budget adherence, while coordinating trade services for efficient installations
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Oversee procurement, stock management, and cost‐effective subcontractors, maintaining accurate records within the ERP system
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Manage job costing, payment schedules, and financial reporting to ensure profitability
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Act as a primary customer contact, handling inquiries, managing warranties, and providing timely documentation for orders and installations
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Drive continuous improvement in customer service, installation, efficiency, and quality through proactive problem‐solving and customer communication
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About You
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Previous experience in after sales customer service dealing with retail‐based customers and installation of products
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Strong leadership and interpersonal skills with demonstrated experience in managing teams of trades people/installers
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Great time management and problem‐solving abilities
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Ability to work under pressure and meet deadlines
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Excellent communication skills and a customer‐focused mindset
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Proficiency in Microsoft Office
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What We Can Offer
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Market-competitive salary + vehicle allowance
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Comprehensive training, development, and support
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On‐site parking
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A fun, vibrant team culture with regular social events
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The chance to be part of a well‐respected national company
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Australian Outdoor Living is an equal opportunity and non‐discriminatory employer and encourages applicants from diverse cultures and backgrounds to apply. Applicants must have the right to work in Australia.
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📌 Installation Manager - Outdoor Blinds (Perth)
🏢 @
📍 Perth