Job Description
Join to apply for the Operations Manager role at ACRWORLD
n
Join to apply for the Operations Manager role at ACRWORLD
n
Get AI-powered advice on this job and more exclusive features.
n
About The Company
n ACRWORLD are working with a
n
About The Company
n ACRWORLD are working with a rapidly growing and newly rebranded provider of cleaning and integrated facility services with a strong presence across NSW. With a diverse portfolio of residential, commercial, and retail contracts, the business is known for its commitment to service quality, innovation, and long-term client relationships.
n As part of their ongoing expansion, they're looking to appoint a capable and hands-on Operations Manager to oversee day-to-day cleaning operations and support integrated security services where required.
n The Chance
n This role will see you manage over 40 sites and 100+ operational staff, ensuring exceptional service delivery, compliance, and continuous improvement across all contracts. You'll be a key operational leader, working closely with supervisors, clients, and service partners to maintain standards and deliver on KPIs.
n Key Responsibilities
n
n
Lead and manage cleaning operations across a portfolio of residential, commercial, and retail sites.
n
Conduct regular site visits, quality audits, and toolbox talks.
n
Ensure compliance with WHS regulations, ISO standards, and client KPIs.
n
Act as the primary contact for building managers, strata committees, and FM providers.
n
Optimise rostering, control costs, and drive process improvements (e.g., QR code systems, sustainability goals).
n
Collaborate with a security service partner to support integrated solutions and incident response.
n
Mentor site supervisors, manage staff performance,



and assist with recruitment and onboarding.
n
Support reporting, tender responses, and capital planning.
n
Ideal Background:n
n
5+ years' experience managing multi-site cleaning or facility operations.
n
Exposure to or understanding of security service operations (preferred but not essential).
n
Proven stakeholder engagement with landlords, FM providers, and strata managers.
n
Strong knowledge of:
n
n
Cleaning Services Award
n
WHS legislation
n
ISO standards *****, *****, *****)
n
Commercially savvy - confident managing budgets, KPIs, and rosters.
n
A proactive and solutions-focused leadership style.
n
n
What's on Offer:n
n
A key leadership role within a fast-growing and forward-thinking business.
n
Strong support from senior leadership with room to make an impact.
n
Competitive salary package including company vehicle, phone, and laptop.
n
Career growth as the company continues to scale nationally.
n
How to Apply If you're an experienced operations leader ready to take the next step in your facilities or cleaning services career, we'd love to hear from you.n
n
Seniority level
n
n
Seniority level
Mid-Senior leveln
n
Employment type
n
n
Employment type
Full-timen
n
Job function
n
n
Job function
Management and Manufacturingn
Industries
Staffing and Recruitingn
n
Referrals increase your chances of interviewing at ACRWORLD by 2x
n




Sign in to set job alerts for "Operations Manager" roles.
n
Head of Operations - (Flexible | Remote | Leadership)
n
Sydney, New South Wales, Australia 2 weeks ago
n
Melbourne, Victoria, Australia 2 weeks ago
n
Australia A$160,******-A$175,******** weeks ago
n
Australia A$200,******-A$250,******** week ago
n
Sydney, New South Wales, Australia 3 weeks ago
n
Brisbane, Queensland, Australia A$110,******-A$140,******** weeks ago
n
Senior Project Manager | Climate Tech | Startup
n
Brisbane, Queensland, Australia 2 days ago
n
Rowville, Victoria, Australia 3 weeks ago
n
Product Success Manager (Performance) - APAC
n
Perth, Western Australia, Australia 1 week ago
n
Senior Manager - Property and Business Operations
n
Training and Compliance Manager - Aviation
n
Mascot, New South Wales, Australia 1 day ago
n
Sydney, Current South Wales, Australia $17,******-$25,******** months ago
n
Manager Business Development – APAC, Professional Services
n
Brisbane, Queensland, Australia A$130,******-A$140,******** hours ago
n
Cleaning Operations Supervisor - North Sydney NSW
n
Sydney, New South Wales, Australia 5 hours ago
n
Melbourne, Victoria, Australia 2 weeks ago
n
Sydney, New South Wales, Australia 2 weeks ago
n
Compliance Program Manager (JAPAC Safety Compliance)
n
Senior Product Marketing Manager (Australia)
n
Oracle NetSuite Channel Manager - Australia
n
Sydney, New South Wales, Australia 20 hours ago
n
Sydney, New South Wales, Australia 2 weeks ago
n
Melbourne, Victoria, Australia 6 days ago
n
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-*****-Ljbffr

📌 Operations Manager (New South Wales)
🏢 Acrworld
📍 New South Wales