Job Description
Duties & Responsibilities
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Scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
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Identifying variations and potential high risk areas in securing adherence to standards and procedures
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Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
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Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
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Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
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Developing, conducting and providing technical guidance and training in application software and operational procedures
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Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases,



operating systems and security systems
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Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
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Performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
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Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
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Desired Experience & Qualification
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At least 2 years post qualification experience
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A Diploma or Degree in any IT profession or related Qualification.
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Recognised Certifications
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Below age of 44.
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Exceptional command of the English Language
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Package & Remuneration
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Interested?
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📌 It Professional Australia (New South Wales)
🏢 World Access Immigration
📍 New South Wales