Job Description
What You'll Do
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The AVP/Branch Manager will manage day-to-day branch activities of their branch by leading a team of bank professionals to achieve company goals for sales, service, and operational excellence. The AVP/Branch Manager directs, manages and leads the marketing and sales activities, including budget projections of a branch to improve market share and achieve the business, financial and sales goals.
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Responsibilities Include
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Reinforce sales management process by conducting monthly sales meetings
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Establish sales goals for each branch sales team member. Track and report progress towards achieving sales goals
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Ensure quality and integrity of the sales process. Identify and refer prospective customers to specialized area departments within the Bank, Real Estate, Asset and Trust, Investment & Brokerage and SBA
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Business development of market area through proactive sales calls and networking
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Responsible for insuring that all customer issues are resolved in a timely manner as per customer service standards. Encourage branch staff and sales team to promote customer knowledge of alternative delivery channels, (Cash Management, Online Banking, Telebank, etc.)
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Ensure branch merchandising and marketing materials are current
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Comply with all applicable Banking compliance rules and regulations established by both internal departments and external agencies
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Support branch in handling complex customer inquiries and relationships including all current accounts., etc.
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Maintain operational integrity and mitigate risk of the branch through best practices, staff training and development.
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What You'll Need To Be Successful
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Leadership – maintain strong and effective leadership under stressful conditions
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Teamwork – maintain a positive working relationship with your team members; offer guidance when appropriate and welcome feedback from others
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Communication – speak and write clearly and persuasively in all situations; listen, get clarification, and respond well to questions
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Problem Solving – identify and resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions
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Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs
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Qualifications
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Bachelor's degree (B. A.) from four-year College or University; or
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5 years of financial services or related experience with at least 2 years in a management or supervisory role; or equivalent combination of education and experience
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Experience and proficiency in sales management, including planning, goal setting, tracking, reporting, and selling
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Notary Required or obtained within 6 months of accepting position
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Management experience commensurate with size of assigned branch
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Willingness to transfer or relocate based on business need is required
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Why You Should Apply
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Full-time position with excellent compensation and benefits package
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Generous time off programs
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Bonus program
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Profit-sharing
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Discounted stock purchase program
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Excellent growth and development opportunities
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And much more!
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Pay Range (Salary)
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$70,****** - $75,******/year
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The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.
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First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.
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The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.
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📌 Avp/Branch Manager (New South Wales)
🏢 First Northern Bank
📍 New South Wales